:root{color:#15201b;background:#f3f6f4;font-family:Manrope,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;--bg: #f3f6f4;--surface: #ffffff;--surface-sunken: #f6f8f7;--surface-hover: #f1f5f3;--ink: #15201b;--ink-secondary: #44544c;--ink-muted: #6e7d75;--ink-faint: #97a39c;--line: #e2e8e4;--line-strong: #ccd6d0;--brand: #31ad75;--brand-strong: #227952;--brand-deep: #14452f;--brand-tint: #e7f6ee;--brand-tint-strong: #cdecdd;--sidebar-bg: #0a1f14;--sidebar-bg-soft: #143524;--sidebar-ink: #a9c2b3;--sidebar-ink-strong: #eef7f1;--sidebar-line: rgb(255 255 255 / 9%);--success: #1c7d50;--success-bg: #e3f4ea;--warning: #96610b;--warning-bg: #fbf1dd;--danger: #b42318;--danger-bg: #fcebe9;--info: #1d6fc2;--info-bg: #e8f1fb;--neutral-bg: #eef1ef;--radius-lg: 14px;--radius: 10px;--radius-sm: 8px;--shadow-card: 0 1px 2px rgb(13 32 21 / 5%), 0 0 0 1px rgb(13 32 21 / 2%);--shadow-pop: 0 12px 32px rgb(13 32 21 / 14%), 0 2px 8px rgb(13 32 21 / 8%);--shadow-modal: 0 24px 64px rgb(13 32 21 / 24%);--sidebar-width: 242px}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:var(--bg)}::selection{background:var(--brand-tint-strong)}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}#root{min-height:100vh}h1,h2,h3,h4,p{margin:0}:focus-visible{outline:2px solid var(--brand);outline-offset:2px;border-radius:4px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}@keyframes admin-spin{to{transform:rotate(360deg)}}@keyframes rise-in{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@keyframes sheet-in{0%{transform:translate(100%)}to{transform:translate(0)}}@keyframes backdrop-in{0%{opacity:0}to{opacity:1}}@keyframes chart-draw{0%{stroke-dashoffset:var(--draw-length, 600)}to{stroke-dashoffset:0}}@keyframes bar-grow{0%{transform:scaleX(0)}to{transform:scaleX(1)}}.loading-page{min-height:100vh;display:grid;place-items:center;align-content:center;gap:14px;padding:32px;color:var(--ink-muted);background:radial-gradient(1200px 500px at 85% -10%,rgb(49 173 117 / 10%),transparent 60%),var(--bg)}.loading-mark{width:34px;height:34px;border:3px solid var(--line);border-top-color:var(--brand);border-radius:50%;animation:admin-spin .8s linear infinite}.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.login-aside{position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:space-between;padding:48px;color:var(--sidebar-ink-strong);background:radial-gradient(900px 500px at 110% 110%,rgb(49 173 117 / 32%),transparent 60%),radial-gradient(700px 420px at -20% -10%,rgb(49 173 117 / 18%),transparent 55%),linear-gradient(160deg,#0c2418 0%,var(--sidebar-bg) 55%,#123423 100%)}.login-aside:after{content:"";position:absolute;inset:0;background-image:radial-gradient(rgb(255 255 255 / 5%) 1px,transparent 1.5px);background-size:26px 26px;pointer-events:none}.login-aside-brand{width:min(220px,60%);filter:brightness(0) invert(1)}.login-aside h2{position:relative;max-width:17ch;font-size:clamp(1.7rem,2.6vw,2.5rem);line-height:1.12;letter-spacing:-.015em}.login-aside-foot{position:relative;display:grid;gap:4px;color:var(--sidebar-ink);font-size:.88rem}.login-form-side{display:grid;place-items:center;padding:40px 24px}.login-panel{width:min(100%,400px);display:grid;gap:6px;animation:rise-in .36s ease both}.login-panel h1{font-size:1.7rem;letter-spacing:-.01em}.login-copy{color:var(--ink-muted);line-height:1.55}.login-form{display:grid;gap:16px;margin-top:22px}@media(max-width:880px){.login-page{grid-template-columns:1fr}.login-aside{display:none}}.eyebrow{margin:0;color:var(--brand-strong);font-size:.72rem;font-weight:800;letter-spacing:.09em;text-transform:uppercase}.section-copy{color:var(--ink-muted);line-height:1.55;max-width:76ch}.muted{color:var(--ink-muted)}.admin-shell{min-height:100vh;display:grid;grid-template-columns:var(--sidebar-width) minmax(0,1fr)}.admin-sidebar{position:sticky;top:0;z-index:40;height:100vh;display:flex;flex-direction:column;color:var(--sidebar-ink);background:radial-gradient(420px 260px at 0% 0%,rgb(49 173 117 / 14%),transparent 70%),linear-gradient(180deg,var(--sidebar-bg) 0%,#0c2418 100%)}.sidebar-brand{display:flex;flex:none;align-items:center;gap:9px;height:62px;padding:0 16px}.sidebar-brand-logo{width:155px;height:17px;flex:none;filter:brightness(0) invert(1)}.sidebar-brand-tag{margin-left:auto;padding:4px 8px;border-radius:999px;background:#17794a59;color:#8fe3b4;font-size:9.5px;font-weight:800;letter-spacing:.09em;text-transform:uppercase}.sidebar-nav{flex:1;overflow-y:auto;padding:8px 10px 10px;display:grid;gap:9px;align-content:start;scrollbar-width:thin;scrollbar-color:rgb(255 255 255 / 16%) transparent}.nav-group{display:grid;gap:2px}.nav-group-label{padding:0 11px 5px;color:#5c7368;font-size:9.5px;font-weight:800;letter-spacing:.11em;text-transform:uppercase}.nav-item{position:relative;display:flex;align-items:center;gap:11px;width:100%;min-height:38px;padding:0 11px;border:0;border-radius:9px;background:transparent;color:var(--sidebar-ink);font-size:13px;font-weight:500;letter-spacing:-.005em;text-align:left;transition:background .13s ease,color .13s ease}.nav-item svg{flex:0 0 auto;opacity:.75;transition:opacity .13s ease}.nav-item:hover{color:var(--sidebar-ink-strong);background:#ffffff0f}.nav-item:hover svg{opacity:1}.nav-item.is-active{color:var(--sidebar-ink-strong);font-weight:700;background:#ffffff1a;box-shadow:inset 0 0 0 1px #ffffff12}.nav-item.is-active:before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--brand)}.nav-item.is-active svg{opacity:1;color:#7fdcb0}.nav-badge{margin-left:auto;min-width:20px;padding:2px 6px;border-radius:999px;background:#d92d20;color:#fff;font-size:.68rem;font-weight:800;text-align:center}.sidebar-footer{display:grid;gap:12px;padding:14px 14px 16px;border-top:1px solid var(--sidebar-line)}.locale-switch{display:inline-flex;width:max-content;padding:3px;border-radius:999px;background:#ffffff12}.locale-switch button{min-height:26px;padding:0 12px;border:0;border-radius:999px;background:transparent;color:var(--sidebar-ink);font-size:.75rem;font-weight:800;letter-spacing:.04em;transition:background .13s ease,color .13s ease}.locale-switch button.is-active{background:var(--brand);color:#06281a}.sidebar-user{display:grid;grid-template-columns:36px minmax(0,1fr) auto;gap:10px;align-items:center}.sidebar-user-text{min-width:0;display:grid}.sidebar-user-text strong{color:var(--sidebar-ink-strong);font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user-text span{color:var(--sidebar-ink);font-size:.76rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-logout{display:grid;place-items:center;width:32px;height:32px;border:0;border-radius:var(--radius-sm);background:#ffffff12;color:var(--sidebar-ink);transition:background .13s ease,color .13s ease}.sidebar-logout:hover{background:#ffffff24;color:#fff}.admin-main{min-width:0;display:flex;flex-direction:column}.admin-topbar{position:sticky;top:0;z-index:30;display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:60px;padding:13px 26px;border-bottom:1px solid #e4eae7;background:#ffffffeb;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px)}.topbar-title{display:flex;align-items:baseline;gap:12px;min-width:0}.topbar-title h2{font-size:21px;font-weight:800;letter-spacing:-.03em;white-space:nowrap}.topbar-title .eyebrow{display:none}.topbar-actions{display:flex;align-items:center;gap:8px}.menu-toggle{display:none}.admin-content{flex:1;padding:22px 26px 60px}.admin-section{display:grid;gap:18px;max-width:1320px;animation:rise-in .28s ease both}.section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:36px;padding:0 14px;border:1px solid transparent;border-radius:var(--radius-sm);font-size:.88rem;font-weight:700;white-space:nowrap;transition:background .13s ease,border-color .13s ease,color .13s ease,box-shadow .13s ease,transform 80ms ease}.btn:active:not(:disabled){transform:translateY(1px)}.btn-primary{background:linear-gradient(180deg,#38b97f,var(--brand) 60%);border-color:var(--brand-strong);color:#fff;box-shadow:inset 0 1px #ffffff38,0 1px 2px #14452f3d}.btn-primary:hover:not(:disabled){background:linear-gradient(180deg,#33b076,var(--brand-strong) 130%)}.btn-ghost{background:var(--surface);border-color:var(--line-strong);color:var(--ink-secondary);box-shadow:0 1px 1px #0d20150a}.btn-ghost:hover:not(:disabled){background:var(--surface-hover);color:var(--ink)}.btn-subtle{background:transparent;color:var(--brand-strong)}.btn-subtle:hover:not(:disabled){background:var(--brand-tint)}.btn-sm{min-height:30px;padding:0 10px;font-size:.8rem}.btn-icon{padding:0;width:36px}.field{display:grid;gap:6px;color:var(--ink);font-size:.85rem;font-weight:700}.input,.field input,.field textarea,.field select,.reply-box input,.reply-box textarea{width:100%;min-height:38px;padding:8px 12px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);color:var(--ink);background:var(--surface);font-weight:500;outline:none;transition:border-color .13s ease,box-shadow .13s ease}.input:focus,.field input:focus,.field textarea:focus,.field select:focus,.reply-box input:focus,.reply-box textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px #31ad7529}.field textarea,.reply-box textarea{resize:vertical;line-height:1.5}.search-box{position:relative;min-width:0}.search-box svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--ink-faint);pointer-events:none}.search-box input{padding-left:34px}.filter-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.filter-group{display:flex;align-items:center;gap:8px;color:var(--ink-muted);font-size:.8rem;font-weight:700}.segmented{display:inline-flex;max-width:100%;overflow-x:auto;padding:3px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunken)}.segmented button{min-height:28px;padding:0 11px;border:0;border-radius:6px;background:transparent;color:var(--ink-muted);font-size:.8rem;font-weight:700;white-space:nowrap;transition:background .13s ease,color .13s ease,box-shadow .13s ease}.segmented button:hover:not(:disabled){color:var(--ink)}.segmented button.is-active{background:var(--surface);color:var(--ink);box-shadow:0 1px 2px #0d20151a,0 0 0 1px #0d20150a}.panel{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-card);padding:18px;display:grid;gap:14px;align-content:start;min-width:0}.panel-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.panel-header h3{font-size:.98rem;font-weight:800;letter-spacing:-.005em}.panel-header-meta{display:flex;align-items:center;gap:8px;color:var(--ink-muted);font-size:.8rem;font-weight:600}.count-pill{display:inline-flex;align-items:center;min-width:22px;padding:1px 8px;justify-content:center;border-radius:999px;background:var(--neutral-bg);color:var(--ink-secondary);font-size:.76rem;font-weight:800}.panel .section-copy{font-size:.88rem}.subsection-heading h4{font-size:.86rem;font-weight:800;color:var(--ink-secondary);letter-spacing:.01em}.stat-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.stat-grid.cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.stat-grid.cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-card{position:relative;display:grid;gap:8px;align-content:start;padding:16px;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-card);text-align:left;min-width:0}.stat-card.in-panel{box-shadow:none;background:var(--surface-sunken);border-color:var(--line)}.stat-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.stat-label{color:var(--ink-muted);font-size:.78rem;font-weight:700;letter-spacing:.02em}.stat-value{color:var(--ink);font-size:1.6rem;font-weight:800;letter-spacing:-.02em;line-height:1.1;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}.stat-caption{color:var(--ink-muted);font-size:.79rem;line-height:1.45}.stat-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.stat-card-button{cursor:pointer;transition:border-color .13s ease,box-shadow .13s ease,transform .13s ease}.stat-card-button:hover{border-color:var(--brand);box-shadow:var(--shadow-pop);transform:translateY(-1px)}.stat-card-action{color:var(--brand-strong);font-size:.8rem;font-weight:700;font-style:normal}.stat-card.tone-warning{border-color:#ecd9b4;background:linear-gradient(180deg,#fffdf8,#fdf6e8)}.stat-card.tone-danger{border-color:#f1c1bb;background:linear-gradient(180deg,snow,#fdefed)}.stat-spark{position:absolute;right:14px;bottom:14px;color:var(--brand);opacity:.9}.delta-chip{display:inline-flex;align-items:center;gap:3px;padding:2px 8px;border-radius:999px;font-size:.74rem;font-weight:800;font-variant-numeric:tabular-nums}.delta-chip.up{background:var(--success-bg);color:var(--success)}.delta-chip.down{background:var(--danger-bg);color:var(--danger)}.delta-chip.flat{background:var(--neutral-bg);color:var(--ink-muted)}.badge{display:inline-flex;align-items:center;gap:6px;padding:2px 9px;border-radius:999px;font-size:.74rem;font-weight:700;white-space:nowrap;background:var(--neutral-bg);color:var(--ink-secondary)}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentcolor;opacity:.7}.badge.no-dot:before{display:none}.badge-success{background:var(--success-bg);color:var(--success)}.badge-warning{background:var(--warning-bg);color:var(--warning)}.badge-danger{background:var(--danger-bg);color:var(--danger)}.badge-info{background:var(--info-bg);color:var(--info)}.badge-brand{background:var(--brand-tint);color:var(--brand-strong)}.table-wrap{overflow-x:auto;margin:0 -18px;padding:0 18px}table.table{width:100%;border-collapse:collapse;font-size:.86rem}.table th{padding:8px 10px;border-bottom:1px solid var(--line);color:var(--ink-muted);font-size:.72rem;font-weight:800;letter-spacing:.06em;text-transform:uppercase;text-align:left;white-space:nowrap}.table td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}.table tbody tr:last-child td{border-bottom:0}.table tbody tr{transition:background .11s ease}.table tbody tr:hover{background:var(--surface-hover)}.table .cell-num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}.table th.cell-num{text-align:right}.cell-main{display:grid;gap:1px;min-width:0}.cell-main strong{color:var(--ink);font-weight:700}.cell-main span{color:var(--ink-muted);font-size:.78rem;overflow-wrap:anywhere}.cell-main.align-end{justify-items:end}.cell-user{display:flex;align-items:center;gap:10px;min-width:0}.avatar{display:grid;place-items:center;flex:0 0 auto;width:34px;height:34px;border-radius:50%;object-fit:cover;background:linear-gradient(135deg,var(--brand),var(--brand-strong));color:#fff;font-size:.74rem;font-weight:800;letter-spacing:.02em;overflow:hidden}.avatar.avatar-lg{width:42px;height:42px;border-radius:12px;font-size:.84rem}.avatar.avatar-square{border-radius:10px}.row-list{display:grid}.row-list>*{padding:11px 0;border-bottom:1px solid var(--line)}.row-list>*:last-child{border-bottom:0;padding-bottom:0}.row-list>*:first-child{padding-top:0}.activity-row{display:flex;align-items:flex-start;gap:12px}.activity-ico{display:grid;place-items:center;flex:0 0 auto;width:30px;height:30px;border-radius:9px;margin-top:1px}.activity-ico.kind-signup{background:var(--info-bg);color:var(--info)}.activity-ico.kind-payment{background:var(--success-bg);color:var(--success)}.activity-body{min-width:0;display:grid;gap:2px}.activity-body strong{font-size:.88rem;font-weight:700;overflow-wrap:anywhere}.activity-body span{color:var(--ink-muted);font-size:.79rem;overflow-wrap:anywhere}.activity-side{margin-left:auto;flex:0 0 auto;display:grid;gap:3px;justify-items:end;color:var(--ink-muted);font-size:.76rem;white-space:nowrap}.activity-side strong{color:var(--ink);font-variant-numeric:tabular-nums}.queue-list{display:grid;gap:12px}.queue-item{position:relative;display:grid;gap:10px;padding:14px 16px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface)}.queue-item:before{content:"";position:absolute;left:0;top:10px;bottom:10px;width:3px;border-radius:0 3px 3px 0;background:var(--line-strong)}.queue-item.priority-urgent:before{background:var(--danger)}.queue-item.priority-high:before{background:#e08700}.queue-item.priority-normal:before{background:var(--brand)}.queue-item.priority-low:before{background:var(--line-strong)}.queue-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.queue-meta .queue-time{margin-left:auto;color:var(--ink-faint);font-size:.76rem;white-space:nowrap}.queue-item h4{font-size:.95rem;font-weight:800;overflow-wrap:anywhere}.queue-summary{color:var(--ink-secondary);font-size:.87rem;line-height:1.5;overflow-wrap:anywhere}.queue-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:8px 14px;margin:0;padding:10px 12px;border-radius:var(--radius-sm);background:var(--surface-sunken)}.queue-fields>div{min-width:0}.queue-fields dt{color:var(--ink-faint);font-size:.7rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.queue-fields dd{margin:2px 0 0;color:var(--ink-secondary);font-size:.82rem;overflow-wrap:anywhere}.queue-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.queue-item details{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunken)}.queue-item details summary{padding:8px 12px;color:var(--brand-strong);font-size:.82rem;font-weight:700;cursor:pointer;-webkit-user-select:none;user-select:none}.queue-item details[open] summary{border-bottom:1px solid var(--line)}.queue-item details>*:not(summary){margin:10px 12px}.queue-item details p{color:var(--ink-secondary);font-size:.84rem;line-height:1.5;overflow-wrap:anywhere}.thread{display:grid;gap:8px}.message{display:grid;gap:3px;padding:9px 12px;border-radius:var(--radius-sm);background:var(--surface);border:1px solid var(--line);font-size:.84rem;line-height:1.45;overflow-wrap:anywhere}.message-head{display:flex;align-items:baseline;gap:8px}.message-head strong{font-size:.76rem;font-weight:800}.message-head span{color:var(--ink-faint);font-size:.72rem}.message.from-user{border-left:3px solid var(--info)}.message.from-assistant,.message.from-admin{border-left:3px solid var(--brand)}.reply-box{display:grid;gap:10px}.reply-toggle{justify-self:start}.reply-controls{display:grid;gap:10px;padding:12px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-sunken);animation:rise-in .18s ease both}.reply-controls-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.chart-frame{position:relative;min-width:0}.chart-frame svg{display:block;width:100%;height:auto}.chart-line{fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;stroke-dasharray:var(--draw-length, 600);animation:chart-draw .9s ease-out both}.chart-tooltip{position:absolute;z-index:5;pointer-events:none;min-width:150px;padding:9px 11px;border-radius:var(--radius-sm);background:#102b1d;color:#eaf6ef;font-size:.78rem;line-height:1.5;box-shadow:var(--shadow-pop);transform:translate(-50%,calc(-100% - 10px))}.chart-tooltip strong{display:block;font-size:.8rem}.chart-tooltip-row{display:flex;align-items:center;gap:6px;white-space:nowrap}.chart-tooltip-row b{margin-left:auto;font-variant-numeric:tabular-nums}.chart-legend{display:flex;align-items:center;gap:16px;flex-wrap:wrap;color:var(--ink-muted);font-size:.79rem;font-weight:600}.legend-dot{display:inline-block;width:9px;height:9px;margin-right:6px;border-radius:3px;vertical-align:0}.chart-axis text{fill:var(--ink-faint);font-size:10.5px;font-weight:600}.chart-grid line{stroke:var(--line);stroke-dasharray:3 4}.donut-layout{display:grid;grid-template-columns:auto minmax(0,1fr);gap:20px;align-items:center}.donut-wrap{position:relative;width:150px;height:150px}.donut-center{position:absolute;inset:0;display:grid;place-items:center;align-content:center;gap:2px;text-align:center}.donut-center strong{font-size:1.05rem;font-weight:800;letter-spacing:-.01em;font-variant-numeric:tabular-nums}.donut-center span{color:var(--ink-muted);font-size:.72rem;font-weight:700}.donut-rows{display:grid;gap:8px;min-width:0}.donut-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;gap:9px;align-items:center;font-size:.84rem}.donut-row .donut-row-label{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.donut-row .donut-row-count{color:var(--ink-muted);font-size:.78rem;white-space:nowrap}.donut-row .donut-row-value{font-weight:700;font-variant-numeric:tabular-nums;white-space:nowrap}.bar-list{display:grid;gap:9px}.bar-row{display:grid;grid-template-columns:minmax(80px,150px) minmax(0,1fr) auto;gap:10px;align-items:center;font-size:.82rem}.bar-row-label{font-weight:600;color:var(--ink-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bar-track{height:8px;border-radius:999px;background:var(--surface-sunken);overflow:hidden}.bar-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,var(--brand),#51c490);transform-origin:left;animation:bar-grow .6s ease-out both}.bar-fill.tone-warning{background:linear-gradient(90deg,#d99721,#eab308)}.bar-fill.tone-danger{background:linear-gradient(90deg,#d92d20,#f0716a)}.bar-row-value{font-weight:800;font-variant-numeric:tabular-nums;color:var(--ink)}.two-col{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;align-items:start}.main-aside{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:14px;align-items:start}.quality-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;align-items:start}.empty{display:grid;justify-items:center;gap:8px;padding:26px 16px;border:1px dashed var(--line-strong);border-radius:var(--radius);color:var(--ink-muted);font-size:.86rem;text-align:center}.empty svg{color:var(--ink-faint)}.empty-inline{color:var(--ink-muted);font-size:.85rem}.banner{display:flex;align-items:flex-start;gap:10px;padding:11px 14px;border-radius:var(--radius);font-size:.87rem;font-weight:600;line-height:1.45;animation:rise-in .2s ease both}.banner svg{flex:0 0 auto;margin-top:1px}.banner-success{background:var(--success-bg);color:var(--success);border:1px solid #bfe5cf}.banner-error{background:var(--danger-bg);color:var(--danger);border:1px solid #f3c6c0}.banner-warning{background:var(--warning-bg);color:#b45309;border:1px solid #f5d9a8}.form-error{color:var(--danger);font-size:.86rem;font-weight:700}.skeleton{border-radius:6px;background:linear-gradient(90deg,#edf1ef 25%,#e3e9e6,#edf1ef 75%);background-size:200% 100%;animation:shimmer 1.4s linear infinite}.skeleton-line{height:12px}.skeleton-stack{display:grid;gap:10px}.modal-backdrop{position:fixed;inset:0;z-index:80;display:block;background:#0a181175;backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px);animation:backdrop-in .16s ease both}.modal{position:absolute;top:0;right:0;bottom:0;width:min(100%,720px);display:flex;flex-direction:column;background:var(--surface);box-shadow:-18px 0 44px #0a18112e;animation:sheet-in .24s cubic-bezier(.32,.72,0,1) both}.modal-header{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px 20px;border-bottom:1px solid var(--line)}.modal-header h3{font-size:1.05rem;font-weight:800}.modal-close{display:grid;place-items:center;width:32px;height:32px;border:0;border-radius:var(--radius-sm);background:var(--surface-sunken);color:var(--ink-muted);transition:background .13s ease,color .13s ease}.modal-close:hover{background:var(--neutral-bg);color:var(--ink)}.modal-body{overflow-y:auto;padding:20px;display:grid;gap:16px;align-content:start}.modal-header{padding:18px 22px}.modal-body{padding:20px 22px 28px}@media(max-width:720px){.modal{width:100%}}.coach-row{display:flex;align-items:center;gap:12px}.coach-row-copy{min-width:0;display:grid;gap:3px}.coach-row-copy h4{font-size:.9rem;font-weight:700}.pill-row{display:flex;gap:5px;flex-wrap:wrap}.pill-row.nowrap{flex-wrap:nowrap}.pill-row span{padding:1px 8px;border-radius:999px;background:var(--neutral-bg);color:var(--ink-muted);font-size:.72rem;font-weight:600}.coach-row .btn{margin-left:auto}.ambassador-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.5fr);gap:14px;align-items:start}.ambassador-list{display:grid;gap:8px}.ambassador-card{display:grid;gap:8px;width:100%;padding:12px 14px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);text-align:left;transition:border-color .13s ease,box-shadow .13s ease,background .13s ease}.ambassador-card:hover{border-color:var(--line-strong);background:var(--surface-hover)}.ambassador-card.is-active{border-color:var(--brand);box-shadow:0 0 0 3px #31ad7524}.ambassador-card-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.ambassador-card-head strong{font-size:.9rem;font-weight:800}.ambassador-card small{color:var(--ink-muted);font-size:.78rem;overflow-wrap:anywhere}.ambassador-card-total{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.ambassador-card-total strong{font-variant-numeric:tabular-nums;font-weight:800}.ambassador-detail{display:grid;gap:14px;padding:16px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface-sunken)}.detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.detail-head h4{font-size:1rem;font-weight:800}.detail-head p{color:var(--ink-muted);font-size:.82rem;overflow-wrap:anywhere}.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:10px;margin:0}.stat-row>div{display:grid;gap:2px;padding:10px 12px;border-radius:var(--radius-sm);background:var(--surface);border:1px solid var(--line)}.stat-row dt{color:var(--ink-faint);font-size:.7rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.stat-row dd{margin:0;font-size:.95rem;font-weight:800;font-variant-numeric:tabular-nums}.users-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.users-toolbar .search-box{flex:1 1 240px;max-width:360px}.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;color:var(--ink-muted);font-size:.84rem}.pager-buttons{display:flex;gap:8px}.operation-card{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}.operation-card-copy{display:grid;gap:4px;min-width:0;flex:1 1 320px}.operation-card-copy h3{font-size:.95rem;font-weight:800}.operation-card-copy p{color:var(--ink-muted);font-size:.86rem;line-height:1.5}.panel-divided{border-top:1px solid var(--line);padding-top:14px;display:grid;gap:12px}.page-explainer{border:1px solid var(--info-bg);border-radius:var(--radius-lg);background:linear-gradient(180deg,#fbfdff,var(--info-bg))}.page-explainer summary{padding:12px 16px;color:var(--info);font-size:.88rem;font-weight:800;cursor:pointer;-webkit-user-select:none;user-select:none}.page-explainer[open] summary{border-bottom:1px solid rgb(29 111 194 / 14%)}.page-explainer-body{display:grid;gap:12px;padding:14px 16px 16px}.page-explainer-body p{color:var(--ink-secondary);font-size:.88rem;line-height:1.55;max-width:86ch}.page-explainer-body dl{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px;margin:0}.page-explainer-body dl>div{padding:10px 12px;border-radius:var(--radius-sm);background:#ffffffb8;border:1px solid rgb(29 111 194 / 12%)}.page-explainer-body dt{color:var(--info);font-size:.74rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.page-explainer-body dd{margin:4px 0 0;color:var(--ink-secondary);font-size:.84rem;line-height:1.5}.ai-brief{display:grid;gap:8px;padding:14px 16px;border:1px solid var(--brand-tint-strong);border-radius:var(--radius);background:linear-gradient(180deg,#fbfffd,var(--brand-tint));animation:rise-in .24s ease both}.ai-brief-text{white-space:pre-line;color:var(--ink);font-size:.9rem;line-height:1.6}.ai-brief-meta{color:var(--ink-muted);font-size:.74rem;font-weight:600}.details-table{margin:10px 12px}.form-actions{margin-top:16px}.inline-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:10px}.error-title{font-size:1.2rem}.login-form-side.span-all{grid-column:1 / -1}@media(max-width:1180px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.main-aside,.quality-grid,.two-col,.ambassador-layout{grid-template-columns:1fr}}@media(max-width:920px){.admin-shell{grid-template-columns:1fr}.admin-sidebar{position:fixed;inset:0 auto 0 0;width:min(82vw,var(--sidebar-width));transform:translate(-104%);transition:transform .22s ease;box-shadow:var(--shadow-modal)}.admin-shell.nav-open .admin-sidebar{transform:translate(0)}.shell-scrim{display:none}.admin-shell.nav-open .shell-scrim{display:block;position:fixed;inset:0;z-index:35;border:0;padding:0;background:#0a181166}.menu-toggle{display:grid;place-items:center;width:36px;height:36px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);color:var(--ink-secondary)}.donut-layout{grid-template-columns:1fr;justify-items:center}.donut-rows{width:100%}}@media(max-width:640px){.stat-grid,.stat-grid.cols-3{grid-template-columns:1fr}.admin-content{padding:16px 14px 48px}.queue-meta .queue-time{margin-left:0;width:100%}}.cc{display:grid;gap:15px;max-width:1500px}.cc-context{display:flex;align-items:center;gap:8px;min-height:26px;color:#64756d;font-size:11px;font-weight:600}.cc-context strong{color:#334c41;font-weight:750}.cc-context span:last-child:before{content:"·";margin-right:8px;color:#a7b5ae}.cc-live-dot{width:7px;height:7px;border-radius:50%;background:#20a464;box-shadow:0 0 0 3px #e4f5ec}.cc-attention{border-color:#d7e1dc;box-shadow:0 8px 28px #0f1d170d}.cc-attention .cc-card-head>div p{margin:3px 0 0;color:#7c8e85;font-size:11px;font-weight:500}.cc-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.cc-toolbar-note{font-size:11.5px;font-weight:500;color:#8b9c93}.cc-grid-kpi{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:15px}.cc-kpi{background:#fff;border:1px solid #e4eae7;border-radius:13px;padding:17px 19px}.cc-kpi-label{font-size:10.5px;font-weight:800;letter-spacing:.07em;color:#64756d;text-transform:uppercase;margin-bottom:11px}.cc-kpi-value{font-size:25px;font-weight:800;letter-spacing:-.03em;line-height:1;color:#0f1d17}.cc-kpi-foot{display:flex;align-items:center;gap:7px;margin-top:11px}.cc-kpi-sub{font-size:11px;font-weight:500;color:#8b9c93}.cc-delta{display:inline-flex;align-items:center;gap:3px;font-size:11.5px;font-weight:800}.cc-delta.is-up{color:#0e7a45}.cc-delta.is-down{color:#b42318}.cc-delta.is-flat{color:#64756d}.cc-signal{background:#fff;border:1px solid #e4eae7;border-radius:13px;padding:15px 18px;display:flex;align-items:center;gap:14px}.cc-signal-icon{flex:none;width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:#17794a;background:transparent;box-shadow:inset 0 0 0 1px #e4eae7}.cc-signal.is-warning .cc-signal-icon{color:#b45309;background:#fbf1dd;box-shadow:none}.cc-signal-body{flex:1;min-width:0}.cc-signal-label{font-size:11.5px;font-weight:600;color:#64756d}.cc-signal-line{display:flex;align-items:baseline;gap:8px;margin-top:3px}.cc-signal-value{font-size:21px;font-weight:800;letter-spacing:-.03em;color:#0f1d17}.cc-split{display:grid;grid-template-columns:1.45fr 1fr;gap:15px}.cc-card{background:#fff;border:1px solid #e4eae7;border-radius:13px;padding:17px 19px}.cc-card.is-flush{padding:0;overflow:hidden}.cc-card-body{padding:4px 19px 18px}.cc-card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.cc-card-head.is-padded{padding:16px 19px 13px;margin-bottom:0}.cc-card-head h2{margin:0;font-size:14.5px;font-weight:700;letter-spacing:-.01em;color:#0f1d17}.cc-ghost-btn{height:29px;padding:0 11px;border:1px solid #e4eae7;border-radius:8px;background:#fff;font-family:inherit;font-size:11.5px;font-weight:700;color:#334c41;cursor:pointer;transition:background .13s ease}.cc-ghost-btn:hover{background:#f6f8f7}.cc-pill{font-size:11px;font-weight:700;border-radius:999px;padding:3px 8px}.cc-pill.is-danger{color:#b42318;background:#fef3f2}.cc-legend{display:flex;gap:13px}.cc-legend span{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:600;color:#64756d}.cc-legend i{width:8px;height:8px;border-radius:2px}.cc-chart{width:100%;height:190px;overflow:visible}.cc-chart-axis{display:flex;justify-content:space-between;margin-top:6px;font-size:10px;font-weight:600;color:#8b9c93}.cc-mix-bar{display:flex;height:9px;border-radius:999px;overflow:hidden;background:#f1f5f3;margin-bottom:15px}.cc-mix-list{display:grid;gap:12px;list-style:none;margin:0;padding:0}.cc-mix-list li{display:flex;align-items:center;gap:9px}.cc-mix-list i{width:9px;height:9px;border-radius:2px;flex:none}.cc-mix-label{flex:1;font-size:12px;font-weight:600;color:#334c41}.cc-mix-pct{font-size:12px;font-weight:800;color:#0f1d17}.cc-rows{display:grid}.cc-row{display:grid;grid-template-columns:1.2fr 1.2fr 1fr .7fr .8fr;gap:10px;align-items:center;padding:11px 19px;border-bottom:1px solid #f1f5f3}button.cc-row{width:100%;border:0;border-bottom:1px solid #f1f5f3;background:transparent;font-family:inherit;text-align:left;cursor:pointer}button.cc-row:focus-visible,.cc-alert-detail.is-open:focus-visible{outline:2px solid var(--brand);outline-offset:-2px}.cc-row:last-child{border-bottom:0}.cc-row-head{padding:9px 19px;background:#f6f8f7;border-top:1px solid #e4eae7;border-bottom:1px solid #e4eae7;font-size:10.5px;font-weight:800;letter-spacing:.04em;color:#64756d;text-transform:uppercase}.cc-row-strong{font-size:12px;font-weight:600;color:#0f1d17;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cc-row-muted{font-size:12px;font-weight:500;color:#475a50;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cc-row-faint{font-size:12px;font-weight:500;color:#64756d}.cc-row-num{text-align:right}.cc-row-amount{font-size:12px;font-weight:800;color:#0f1d17}.cc-alerts{list-style:none;margin:0;padding:0}.cc-alerts button{display:flex;align-items:center;gap:12px;width:100%;padding:12px 19px;border:0;border-top:1px solid #f1f5f3;background:transparent;font-family:inherit;text-align:left;cursor:pointer;transition:background .1s ease}.cc-alerts button:hover{background:#f6f9f7}.cc-alert-icon{flex:none;width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center}.cc-alert-icon.is-danger{color:#b42318;background:#fef3f2}.cc-alert-icon.is-warning{color:#b45309;background:#fbf1dd}.cc-alert-icon.is-info{color:#3b82f6;background:#e8f1fb}.cc-alert-text{flex:1;font-size:12.5px;font-weight:600;color:#1b2e25;line-height:1.4}.cc-alert-count{font-size:11px;font-weight:800;color:#64756d}.cc-all-clear{display:flex;align-items:center;gap:10px;padding:14px 0 4px;color:#0e7a45}.cc-all-clear p{font-size:12.5px;font-weight:600;color:#334c41}.cc-shortcuts{display:grid;grid-template-columns:repeat(auto-fit,minmax(158px,1fr));gap:12px}.cc-shortcuts button{display:grid;gap:8px;border:1px solid #e4eae7;border-radius:11px;padding:14px 15px;background:#fff;font-family:inherit;text-align:left;cursor:pointer;transition:background .1s ease}.cc-shortcuts button:hover{background:#f6f9f7}.cc-shortcut-head{display:flex;align-items:center;gap:9px;font-size:12.5px;font-weight:700;color:#0f1d17}.cc-shortcut-head svg{color:#17794a}.cc-shortcut-sub{font-size:11px;font-weight:500;color:#64756d}@media(max-width:1100px){.cc-split{grid-template-columns:1fr}.cc-row,.cc-row-head{grid-template-columns:1.2fr 1fr .8fr}.cc-row>:nth-child(3),.cc-row>:nth-child(4){display:none}}.nav-item.is-planned{color:#a9c2b373;cursor:default}.nav-item.is-planned svg{opacity:.4}.nav-item.is-planned:hover{background:transparent;color:#a9c2b373}.nav-planned-tag{margin-left:auto;padding:2px 6px;border-radius:999px;background:#ffffff12;color:#a9c2b39e;font-size:9px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.topbar-heading{min-width:0}.topbar-heading p{margin:2px 0 0;font-size:12px;font-weight:500;color:#64756d;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-title{align-items:center}.cc-split.cc-split-wide{grid-template-columns:1fr}.global-search{position:relative;flex:1 1 190px;min-width:150px;max-width:400px}.global-search-icon{position:absolute;left:11px;top:10px;color:#8b9c93;pointer-events:none}.global-search input{width:100%;height:35px;border:1px solid #e4eae7;border-radius:9px;background:#f6f8f7;padding:0 30px 0 33px;font-family:inherit;font-size:12.5px;font-weight:500;color:#0f1d17;outline:none}.global-search input:focus{border-color:var(--brand);background:#fff}.global-search input::-webkit-search-cancel-button{display:none}.global-search-clear{position:absolute;right:8px;top:9px;display:flex;padding:2px;border:0;border-radius:6px;background:transparent;color:#8b9c93;cursor:pointer}.global-search-panel{position:absolute;z-index:60;top:calc(100% + 6px);left:0;right:0;background:#fff;border:1px solid #e4eae7;border-radius:13px;box-shadow:var(--shadow-pop);overflow:hidden;max-height:60vh;overflow-y:auto}.global-search-note{padding:14px 16px;font-size:12.5px;font-weight:500;color:#64756d}.global-search-group+.global-search-group{border-top:1px solid #f1f5f3}.global-search-group-label{padding:10px 16px 6px;font-size:10.5px;font-weight:800;letter-spacing:.06em;color:#64756d;text-transform:uppercase}.global-search-group button{display:flex;align-items:center;gap:11px;width:100%;padding:9px 16px;border:0;background:transparent;font-family:inherit;text-align:left;cursor:pointer}.global-search-group button:hover{background:#f6f9f7}.global-search-result-icon{flex:none;width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#17794a;background:#f1f5f3}.global-search-result-body{flex:1;min-width:0;display:grid}.global-search-result-body strong{font-size:12.5px;font-weight:700;color:#0f1d17;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.global-search-result-body span{font-size:11px;font-weight:500;color:#64756d;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.global-search-result-tag{flex:none;font-size:10px;font-weight:800;letter-spacing:.04em;color:#64756d;text-transform:uppercase}.global-search-scope{padding:9px 16px 12px;border-top:1px solid #f1f5f3;font-size:10.5px;font-weight:500;color:#8b9c93;line-height:1.45}.cc-today{display:flex;align-items:center;gap:18px;flex-wrap:wrap;padding:11px 17px;background:#fff;border:1px solid #e4eae7;border-radius:13px}.cc-today-label{font-size:9.5px;font-weight:800;letter-spacing:.11em;color:#17794a;background:var(--brand-tint);border-radius:999px;padding:4px 9px}.cc-today-item{display:flex;align-items:baseline;gap:6px}.cc-today-value{font-size:16px;font-weight:800;letter-spacing:-.02em;color:#0f1d17}.cc-today-name{font-size:11.5px;font-weight:600;color:#64756d}.cc-today-compare{margin-left:auto;font-size:11px;font-weight:500;color:#8b9c93}.cc-head-tools{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.cc-metric-switch{display:flex;gap:2px;padding:2px;background:#f1f5f3;border-radius:9px}.cc-metric-switch button{border:0;border-radius:7px;background:transparent;padding:5px 10px;font-family:inherit;font-size:11.5px;font-weight:700;color:#64756d;cursor:pointer}.cc-metric-switch button.is-active{background:#fff;color:#0f1d17;box-shadow:var(--shadow-card)}.cc-alert-chevron{display:flex;color:#8b9c93;transition:transform .13s ease}.cc-alert-chevron.is-open{transform:rotate(90deg)}.cc-alert-details{padding:4px 19px 14px 61px;border-top:1px solid #f6f8f7;background:#fbfdfc}.cc-alert-details p{display:flex;align-items:baseline;justify-content:space-between;gap:12px;padding:6px 0;font-size:12px;font-weight:500;color:#334c41;border-bottom:1px solid #f1f5f3}.cc-alert-details p:last-of-type{border-bottom:0}.cc-alert-details em{font-style:normal;font-weight:800;color:#0f1d17;white-space:nowrap}.cc-alert-open{margin-top:8px;height:27px;padding:0 10px;border:1px solid #e4eae7;border-radius:8px;background:#fff;font-family:inherit;font-size:11px;font-weight:700;color:#334c41;cursor:pointer}.cc-alert-open:hover{background:#f6f9f7}.bk-filters{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.bk-search{position:relative;flex:1 1 240px;min-width:200px;max-width:360px}.bk-search-icon{position:absolute;left:11px;top:10px;color:#8b9c93;pointer-events:none}.bk-search input,.bk-select select{height:35px;border:1px solid #e4eae7;border-radius:9px;background:#fff;font-family:inherit;font-size:12.5px;font-weight:500;color:#0f1d17;outline:none}.bk-search input{width:100%;background:#f6f8f7;padding:0 12px 0 33px}.bk-select{position:relative;display:inline-flex;align-items:center}.bk-select select{min-width:148px;appearance:none;padding:0 34px 0 12px;cursor:pointer;transition:border-color .13s ease,box-shadow .13s ease,background .13s ease}.bk-select svg{position:absolute;right:11px;color:#788a81;pointer-events:none;transform:rotate(90deg)}.bk-select:hover select{border-color:#cbd8d1;background:#fbfdfc}.bk-select select:focus-visible,.bk-search input:focus-visible{border-color:var(--brand);box-shadow:0 0 0 3px #17794a1f}.bk-count{margin-left:auto;font-size:11.5px;font-weight:600;color:#64756d}.bk-row{grid-template-columns:1.3fr 1.1fr .9fr 1fr .8fr .8fr .7fr}.cc-row.is-clickable{width:100%;border-left:0;border-right:0;background:transparent;font-family:inherit;text-align:left;cursor:pointer}.cc-row.is-clickable:hover{background:#f6f9f7}.bk-child{display:block;font-style:normal;font-size:10.5px;font-weight:700;color:var(--brand-strong)}.bk-pill{display:inline-block;font-style:normal;font-size:11px;font-weight:700;border-radius:999px;padding:3px 8px}.bk-pill.is-ok{color:#0e7a45;background:var(--success-bg)}.bk-pill.is-warn{color:#b45309;background:var(--warning-bg)}.bk-pill.is-bad{color:#b42318;background:var(--danger-bg)}.bk-pill.is-neutral{color:#64756d;background:var(--neutral-bg)}.bk-pager{display:flex;align-items:center;justify-content:center;gap:14px;font-size:12px;font-weight:600;color:#64756d}.bk-pager button{height:30px;padding:0 12px;border:1px solid #e4eae7;border-radius:8px;background:#fff;font-family:inherit;font-size:11.5px;font-weight:700;color:#334c41;cursor:pointer}.bk-pager button:disabled{opacity:.45;cursor:default}.bk-clear{align-self:flex-start;display:inline-flex;align-items:center;gap:6px;border:0;background:transparent;font-family:inherit;font-size:11.5px;font-weight:600;color:#64756d;cursor:pointer}.bk-detail{display:grid;gap:18px}.bk-status-summary{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:11px;padding:12px 14px;border:1px solid #e4eae7;border-radius:11px;background:#fbfdfc}.bk-status-summary strong{display:block;color:#193027;font-size:11.5px;font-weight:800}.bk-status-summary p{margin:2px 0 0;color:#64756d;font-size:11px;line-height:1.35}.bk-status-mark{width:9px;height:9px;border-radius:50%;background:#8b9c93;box-shadow:0 0 0 4px #edf2ef}.bk-status-mark.is-ok{background:#169455;box-shadow:0 0 0 4px #e2f4e9}.bk-status-mark.is-warn{background:#d17a00;box-shadow:0 0 0 4px #fbefd8}.bk-status-mark.is-bad{background:#d04438;box-shadow:0 0 0 4px #fce9e7}.bk-exceptions{display:flex;gap:10px;padding:12px 14px;color:#9b2c25;border:1px solid #f4cbc7;border-radius:11px;background:#fff8f7}.bk-exceptions h4{margin:0 0 3px;color:#8d241d;font-size:11.5px}.bk-exceptions ul{margin:0;padding-left:16px;color:#72403c;font-size:11px;line-height:1.5}.bk-detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.bk-detail-name{font-size:15px;font-weight:800;letter-spacing:-.01em;color:#0f1d17}.bk-detail-sub{margin-top:3px;font-size:12px;font-weight:500;color:#64756d}.bk-record-id{display:block;margin-top:7px;color:#8b9c93;font-size:10.5px}.bk-record-id code{color:#52665c;font-size:10px}.bk-detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}.bk-detail-grid h4,.bk-messages h4{display:flex;align-items:baseline;gap:8px;margin-bottom:9px;font-size:10.5px;font-weight:800;letter-spacing:.07em;color:#64756d;text-transform:uppercase}.bk-messages h4 em{font-style:normal;font-size:10.5px;font-weight:600;color:#8b9c93;letter-spacing:0;text-transform:none}.bk-timeline{list-style:none;margin:0;padding:0;display:grid;gap:7px}.bk-timeline li{display:flex;align-items:baseline;justify-content:space-between;gap:10px;font-size:12px;font-weight:600;color:#0f1d17}.bk-timeline li em{font-style:normal;font-weight:500;color:#64756d}.bk-timeline li.is-pending,.bk-timeline li.is-skipped{color:#8b9c93}.bk-facts{list-style:none;margin:0;padding:0;display:grid;gap:11px}.bk-facts li{display:grid;gap:2px;padding-bottom:9px;border-bottom:1px solid #f1f5f3}.bk-facts li:last-child{border-bottom:0;padding-bottom:0}.bk-facts li>span:first-child{font-size:10.5px;font-weight:700;color:#64756d}.bk-facts li em{font-style:normal;font-size:13px;font-weight:800;color:#0f1d17}.bk-person-link{justify-self:start;border:0;border-bottom:1px solid transparent;padding:0;background:transparent;color:#0f5f3b;font:inherit;font-size:13px;font-weight:800;cursor:pointer}.bk-person-link:hover{border-bottom-color:currentColor}.bk-person-link:focus-visible{outline:2px solid var(--brand);outline-offset:3px;border-radius:2px}.bk-booking-facts{grid-template-columns:1fr 1fr}.bk-source-actions{display:flex;gap:8px;flex-wrap:wrap;padding-top:2px}.bk-fact-meta{font-size:11px;font-weight:500;color:#64756d}.bk-mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:10.5px}.bk-thread{display:grid;gap:9px;max-height:340px;overflow-y:auto;padding-right:4px}.bk-msg{border:1px solid #e4eae7;border-radius:11px;padding:9px 12px;background:#fff}.bk-msg.is-coach{background:#f6fcf9;border-color:#d7efe1}.bk-msg header{display:flex;align-items:baseline;gap:8px;margin-bottom:4px}.bk-msg header strong{font-size:11.5px;font-weight:800;color:#0f1d17}.bk-msg header span{font-size:10.5px;font-weight:500;color:#8b9c93}.bk-lane{margin-left:auto;font-style:normal;font-size:9.5px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:#b45309;background:var(--warning-bg);border-radius:999px;padding:2px 7px}.bk-msg p{font-size:12.5px;font-weight:500;line-height:1.5;color:#1b2e25;white-space:pre-wrap;word-break:break-word}@media(max-width:1100px){.bk-row{grid-template-columns:1.2fr 1fr .8fr .8fr}.bk-row>:nth-child(4),.bk-row>:nth-child(6){display:none}}@media(max-width:680px){.bk-search,.bk-select,.bk-select select{width:100%;max-width:none}.bk-status-summary{grid-template-columns:auto 1fr}.bk-status-summary>.bk-pill{grid-column:2;justify-self:start}.bk-booking-facts{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){.bk-select select{transition:none}}.msg-queue{display:grid;gap:12px}.msg-flag{display:grid;gap:10px;border:1px solid var(--line);border-left:3px solid #cbd5cf;border-radius:14px;background:#fff;padding:14px 16px}.msg-flag.is-high{border-left-color:#d92d20}.msg-flag.is-medium{border-left-color:#f79009}.msg-flag.is-reviewed{border-left-color:#cbd5cf;background:#fbfcfc}.msg-flag>header{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.msg-rule{font-size:12.5px;font-weight:800;color:#0f1d17}.msg-source,.msg-time{font-size:11px;font-weight:500;color:#8b9c93}.msg-time{margin-left:auto}.msg-excerpt{font-size:12px;font-weight:600}.msg-excerpt mark{background:var(--warning-bg);color:#b45309;border-radius:6px;padding:2px 6px}.msg-classifier{font-size:12px;color:#8b9c93;line-height:1.45}.msg-classifier strong{color:inherit;font-weight:600}.msg-body{display:grid;gap:5px;border:1px solid #e4eae7;border-radius:11px;background:#f9fbfa;padding:10px 12px}.msg-parties{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.msg-parties strong{font-size:11.5px;font-weight:800;color:#0f1d17}.msg-parties span{font-size:10.5px;font-weight:500;color:#8b9c93}.msg-content{font-size:12.5px;font-weight:500;line-height:1.5;color:#1b2e25;white-space:pre-wrap;word-break:break-word}.msg-meta{font-size:10.5px;font-weight:500;color:#8b9c93}.msg-reviewed{font-size:11px;font-weight:600;color:#64756d}.msg-flag>footer{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.msg-action{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 12px;border:1px solid #e4eae7;border-radius:8px;background:#fff;font-family:inherit;font-size:11.5px;font-weight:700;color:#334c41;cursor:pointer}.msg-action:hover:not(:disabled){background:#f6f9f7}.msg-action.is-confirm{border-color:#f4c7c3;background:var(--danger-bg);color:#b42318}.msg-action:disabled{opacity:.5;cursor:default}.bk-msg.is-flagged{border-color:#f4c7c3;background:#fef6f5}.bk-flag-tag{display:inline-flex;align-items:center;gap:4px;margin-top:6px;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:#b42318;background:var(--danger-bg);border-radius:999px;padding:3px 8px}.bk-flag-btn{display:inline-flex;align-items:center;gap:5px;margin-left:auto;border:0;background:transparent;font-family:inherit;font-size:10.5px;font-weight:700;color:#8b9c93;cursor:pointer}.bk-flag-btn:hover:not(:disabled){color:#b42318}.bk-flag-btn:disabled{opacity:.5;cursor:default}.msg-repeat{font-style:normal;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:#b42318;background:var(--danger-bg);border-radius:999px;padding:2px 7px}.pf-keys{display:grid;gap:14px}.pf-key{display:grid;gap:10px;border:1px solid var(--line);border-radius:14px;background:#fff;padding:14px 16px}.pf-key-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.pf-key-name{font-size:13px;font-weight:800;color:#0f1d17}.pf-key-hint{margin-top:3px;font-size:11.5px;font-weight:500;line-height:1.45;color:#64756d;max-width:62ch}.pf-key-value{display:flex;align-items:center;gap:8px}.pf-key-value strong{font-size:17px;font-weight:800;color:#0f1d17}.pf-tag{font-size:9.5px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:#64756d;background:var(--neutral-bg);border-radius:999px;padding:3px 8px}.pf-tag.is-set{color:#b45309;background:var(--warning-bg)}.pf-key-form{display:flex;align-items:flex-end;gap:10px;flex-wrap:wrap}.pf-key-form label{display:grid;gap:4px}.pf-key-form label span{font-size:10.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:#64756d}.pf-key-form input,.pf-coach-edit input{height:35px;width:150px;padding:0 12px;border:1px solid #e4eae7;border-radius:9px;background:#f6f8f7;font-family:inherit;font-size:12.5px;font-weight:600;color:#0f1d17;outline:none}.pf-coach-edit input{width:88px}.pf-save{height:35px;padding:0 16px;border:0;border-radius:9px;background:var(--brand-strong);font-family:inherit;font-size:12px;font-weight:700;color:#fff;cursor:pointer}.pf-save:disabled{opacity:.4;cursor:default}.pf-reset{display:inline-flex;align-items:center;gap:6px;height:35px;padding:0 12px;border:1px solid #e4eae7;border-radius:9px;background:#fff;font-family:inherit;font-size:11.5px;font-weight:700;color:#334c41;cursor:pointer}.pf-reset:disabled{opacity:.45;cursor:default}.pf-error{font-size:11.5px;font-weight:600;color:var(--danger)}.pf-coach-row{grid-template-columns:1.1fr 1.3fr .8fr 1fr;align-items:center}.pf-coach-edit{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.userpage{display:grid;gap:16px;align-content:start;animation:page-in .22s cubic-bezier(.32,.72,0,1) both}@keyframes page-in{0%{opacity:0;transform:translate(24px)}to{opacity:1;transform:translate(0)}}.userpage-topbar{display:flex;align-items:center}.userpage-back{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 12px 0 8px;border:1px solid var(--line);border-radius:9px;background:#fff;font-family:inherit;font-size:12px;font-weight:700;color:#334c41;cursor:pointer}.userpage-back:hover{background:#f6f9f7}.userpage-head{display:flex;align-items:flex-start;gap:18px;flex-wrap:wrap;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);padding:18px 20px}.userpage-identity{display:grid;gap:6px;min-width:240px;flex:1 1 260px}.userpage-identity h2{font-size:1.35rem;font-weight:800;line-height:1.2}.userpage-quickfacts{display:flex;gap:26px;flex-wrap:wrap}.userpage-quickfacts dt{font-size:10.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#64756d;margin-bottom:3px}.userpage-quickfacts dd{font-size:13px;font-weight:800;color:#0f1d17}.userpage-muted{font-size:11.5px;font-weight:500;color:#64756d}.userpage-mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:10.5px;color:#64756d;word-break:break-all}.userpage-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:14px}.userpage-facts{display:grid;gap:9px}.userpage-facts p{display:flex;align-items:baseline;justify-content:space-between;gap:14px}.userpage-facts span{font-size:11.5px;font-weight:600;color:#64756d}.userpage-facts strong{font-size:12.5px;font-weight:700;color:#0f1d17;text-align:right}.userpage-touches{display:grid;gap:12px}.userpage-touch{display:grid;gap:4px;border:1px solid #e4eae7;border-radius:11px;background:#f9fbfa;padding:10px 12px}.userpage-touch-title{font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#64756d}.userpage-touch-head{display:flex;align-items:baseline;gap:6px;flex-wrap:wrap;font-size:12.5px;color:#1b2e25}.userpage-touch-head strong{font-weight:800}.userpage-touch-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:3px}.userpage-tag{font-size:9.5px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:#64756d;background:var(--neutral-bg);border-radius:999px;padding:2px 7px}.userpage-family{display:grid;gap:10px}.userpage-child{display:flex;align-items:center;gap:10px}.userpage-child strong{display:block;font-size:12.5px;font-weight:800;color:#0f1d17}.userpage-support{display:grid;gap:14px}.userpage-action{display:flex;align-items:flex-end;gap:10px;flex-wrap:wrap}.userpage-action label{display:grid;gap:4px}.userpage-action label span{font-size:10.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:#64756d}.userpage-action input{height:35px;width:260px;max-width:100%;padding:0 12px;border:1px solid #e4eae7;border-radius:9px;background:#f6f8f7;font-family:inherit;font-size:12.5px;font-weight:500;color:#0f1d17;outline:none}.userpage-action-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.userpage-booking-row{grid-template-columns:1.4fr .8fr 1fr .8fr}.userpage-payment-row{grid-template-columns:.8fr .8fr 1fr 1fr}.userpage-flag-note{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:600;color:#b42318}.row-clickable{cursor:pointer}.row-clickable:hover{background:#f6f9f7}.pay-row{grid-template-columns:1.3fr 1fr .8fr .8fr .9fr .8fr .8fr;align-items:center}.pay-refund{display:grid;gap:12px}.pay-refund-lead{font-size:13.5px;font-weight:700;color:#0f1d17}.pay-refund-field{display:grid;gap:4px}.pay-refund-field span{font-size:10.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:#64756d}.pay-refund-field input{height:35px;padding:0 12px;border:1px solid #e4eae7;border-radius:9px;background:#f6f8f7;font-family:inherit;font-size:12.5px;font-weight:500;color:#0f1d17;outline:none}.payout-list{display:grid;gap:10px}.payout-group{border:1px solid var(--line);border-left:3px solid #cbd5cf;border-radius:14px;background:#fff;overflow:hidden}.payout-group.is-bad{border-left-color:#d92d20}.payout-group.is-warn{border-left-color:#f79009}.payout-head{display:grid;grid-template-columns:1.4fr 1.2fr 1fr .9fr;align-items:center;gap:14px;width:100%;padding:13px 16px;border:0;background:transparent;font-family:inherit;text-align:left;cursor:pointer}.payout-head:hover{background:#f6f9f7}.payout-coach{display:grid;gap:2px}.payout-coach strong{font-size:13px;font-weight:800;color:#0f1d17}.payout-reasons{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.payout-detail{border-top:1px solid var(--line);padding:10px 16px 14px;display:grid;gap:4px}.payout-payment-row{grid-template-columns:.7fr 1fr 1fr 1.4fr;align-items:center}.pf-reset.is-confirming{border-color:#f4c7c3;background:var(--danger-bg);color:#b42318}.rv-list{display:grid;gap:12px}.rv-card{display:grid;gap:9px;border:1px solid var(--line);border-left:3px solid #cbd5cf;border-radius:14px;background:#fff;padding:14px 16px}.rv-card.is-flagged{border-left-color:#f79009}.rv-card.is-hidden{border-left-color:#d92d20;background:#fbfcfc}.rv-card>header{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.rv-stars{display:inline-flex;gap:1px;color:#cbd5cf}.rv-stars .is-on{color:#f79009;fill:currentColor}.rv-coach{font-size:12.5px;font-weight:700;color:#0f1d17}.rv-comment{font-size:13px;font-weight:500;line-height:1.55;color:#1b2e25;white-space:pre-wrap;word-break:break-word}.rv-meta{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:11.5px;font-weight:500;color:#64756d}.rv-meta strong{font-weight:800;color:#0f1d17}.rv-meta a{color:var(--brand-strong);text-decoration:none}.rv-meta a:hover{text-decoration:underline}.rv-rating-impact{font-size:11.5px;font-weight:500;color:#64756d}.rv-rating-impact strong{font-weight:800;color:#b45309}.rv-card>footer{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.pay-refund-field select{height:35px;padding:0 10px;border:1px solid #e4eae7;border-radius:9px;background:#f6f8f7;font-family:inherit;font-size:12.5px;font-weight:500;color:#0f1d17;outline:none}.msg-tabs{align-self:flex-start}.conv-row{grid-template-columns:1.1fr 1.8fr .6fr .7fr;align-items:center;text-align:left}.conv-preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-row .bk-pill{margin-left:8px}.conv-thread{max-height:none}.conv-day{align-self:center;margin:6px 0 2px;font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#8b9c93;background:var(--neutral-bg);border-radius:999px;padding:3px 10px}.conv-older{align-self:center;height:30px;padding:0 14px;border:1px solid #e4eae7;border-radius:999px;background:#fff;font-family:inherit;font-size:11.5px;font-weight:700;color:#334c41;cursor:pointer}.conv-older:disabled{opacity:.5;cursor:default}.userpage-topbar{gap:12px}.sup-signals{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.sup-signal{display:inline-flex;align-items:baseline;gap:7px;border:1px solid var(--line);border-radius:999px;background:#fff;padding:6px 14px 6px 12px;font-size:11.5px;font-weight:600;color:#64756d}.sup-signal strong{font-size:15px;font-weight:800;color:#0f1d17}.sup-signal.is-urgent{border-color:#f4c7c3;background:var(--danger-bg);color:#b42318}.sup-signal.is-urgent strong{color:#b42318}.sup-signal.is-overdue{border-color:#f5d9a8;background:var(--warning-bg);color:#b45309}.sup-signal.is-overdue strong{color:#b45309}.sup-signal.is-waiting{border-color:#cfe3f5;background:#eff6fc;color:#175cd3}.sup-signal.is-waiting strong{color:#175cd3}.sup .filter-row{margin-top:2px}.sup-more{align-self:center;height:34px;padding:0 18px;border:1px solid var(--line);border-radius:999px;background:#fff;font-family:inherit;font-size:12px;font-weight:700;color:#334c41;cursor:pointer}.sup-more:hover{background:#f6f9f7}.desk{display:grid;grid-template-columns:minmax(280px,360px) 1fr;gap:14px;align-items:start;height:calc(100vh - 260px);min-height:420px}.desk-list,.desk-detail{height:100%;overflow-y:auto;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface)}.desk-list{display:flex;flex-direction:column}.desk-detail{padding:16px 18px}.desk-row{display:grid;gap:5px;width:100%;padding:11px 14px;border:0;border-bottom:1px solid var(--line);border-left:3px solid transparent;background:transparent;font-family:inherit;text-align:left;cursor:pointer}.desk-row:hover{background:#f6f9f7}.desk-row.is-selected{background:#f1f7f4;border-left-color:var(--brand-strong)}.desk-row.is-urgent{border-left-color:#d92d20}.desk-row.is-urgent.is-selected{background:var(--danger-bg)}.desk-row-top{display:flex;align-items:center;gap:7px}.desk-row-status{font-size:10.5px;font-weight:700;color:#64756d}.desk-row-when{margin-left:auto;font-size:10.5px;font-weight:500;color:#8b9c93}.desk-row-title{font-size:12.5px;font-weight:600;line-height:1.4;color:#1b2e25;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}@media(max-width:1100px){.desk{grid-template-columns:1fr;height:auto}.desk-list{max-height:320px}}.case{display:grid;gap:16px}.case-head h3{margin:6px 0 0;font-size:15px;font-weight:700;line-height:1.4;color:#12241c}.case-head-badges{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.case-head-when{display:inline-flex;align-items:center;gap:4px;margin-left:auto;font-size:11px;color:#8b9c93}.case-head-summary,.case-head-action{margin:6px 0 0;font-size:12.5px;line-height:1.55;color:#4a5c53}.case-head-action{color:#1b5e43;font-weight:600}.case-who{display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;padding:11px 13px;border:1px solid var(--line);border-radius:var(--radius-md);background:#f7faf8}.case-who-main{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 10px;font-size:12.5px}.case-who-main strong{font-size:13px;color:#12241c}.case-who-stats{display:flex;flex-wrap:wrap;gap:4px 14px;font-size:11.5px;color:#64756d}.case-who button{margin-left:auto}.case-raw h4,.case-timeline h4,.case-note h4,.case-history h4{margin:0 0 8px;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#64756d}.case-raw p{margin:0;font-size:12.5px;line-height:1.6;color:#2b3d34;white-space:pre-wrap}.case-entries{display:grid;gap:8px;margin:0;padding:0;list-style:none}.case-entry{padding:9px 12px;border:1px solid var(--line);border-left:3px solid #c9d8d0;border-radius:var(--radius-md);background:var(--surface)}.case-entry.is-chat{border-left-color:var(--brand-strong)}.case-entry.is-inbound{border-left-color:#b45309;background:#fffaf2}.case-entry.is-outbound{border-left-color:#4b7bec}.case-entry.is-note{border-left-color:#8b5cf6;background:#faf7ff;border-style:dashed}.case-entry-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 8px;font-size:11.5px;color:#4a5c53}.case-entry-channel{font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;font-style:normal;color:#64756d}.case-entry-when{margin-left:auto;font-size:10.5px;color:#8b9c93}.case-entry-subject{margin:5px 0 0;font-size:12.5px;font-weight:600;color:#12241c}.case-entry-body{margin:4px 0 0;font-size:12.5px;line-height:1.6;color:#2b3d34;white-space:pre-wrap;overflow-wrap:anywhere}.case-entry-problem{display:flex;align-items:center;gap:5px;margin:6px 0 0;font-size:11.5px;font-weight:600;color:#b42318}.case-note textarea{width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:var(--radius-md);font-family:inherit;font-size:12.5px;line-height:1.55;resize:vertical}.case-note button{margin-top:8px}.case-actions{display:flex;flex-wrap:wrap;gap:6px;padding-top:12px;border-top:1px solid var(--line)}.case-history ul{display:grid;gap:4px;margin:0;padding:0;list-style:none}.case-history button{display:flex;align-items:center;gap:8px;width:100%;padding:7px 10px;border:1px solid var(--line);border-radius:var(--radius-md);background:var(--surface);font-family:inherit;font-size:12px;text-align:left;cursor:pointer}.case-history button:hover{background:#f6f9f7}.case-history-title{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#2b3d34}.desk-back{margin-bottom:10px}.case-degraded{display:flex;align-items:center;gap:5px;margin:8px 0 0;font-size:11.5px;color:#8b6d1f}.sup-tabs{margin-bottom:2px}.inbox{display:grid;gap:12px}.case-who-to{font-size:11.5px;color:#8b9c93}.case-actions a.msg-action{text-decoration:none}.desk-row-origin{display:flex;align-items:center;gap:6px;font-size:10.5px;color:#8b9c93}.desk-row-waiting{font-style:normal;font-weight:700;color:#b45309}.desk-row-person{font-weight:600;color:var(--ink-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.desk-row-why{margin-left:auto;flex:none;color:var(--ink-faint)}.desk-row-priority{font-size:10px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:var(--warning)}.desk-row-overdue{font-size:10px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:var(--danger)}.desk-row.is-state-needs_reply{border-left-color:var(--brand)}.desk-row.is-state-needs_reply.is-overdue{border-left-color:var(--danger)}.desk-row.is-state-needs_reply.is-selected{border-left-color:var(--brand-strong)}.desk-row.is-state-done .desk-row-title{color:var(--ink-muted)}.sup-tab-count{margin-left:6px;padding:1px 6px;border-radius:999px;background:var(--brand-tint-strong);color:var(--brand-strong);font-size:10.5px;font-style:normal;font-weight:700}.sup-tab-count.is-quiet{background:var(--surface-sunken);color:var(--ink-muted)}.case-head-why{font-size:11.5px;color:var(--ink-muted)}.case-owner{display:flex;flex-wrap:wrap;align-items:center;gap:12px;padding:7px 12px;border:1px solid var(--line);border-radius:var(--radius-md, 8px);background:var(--surface-sunken);font-size:11.5px;color:var(--ink-secondary)}.case-owner-who{font-weight:700}.case-owner-who.is-unassigned{font-weight:600;color:var(--ink-faint)}.case-owner-due.is-late{font-weight:700;color:var(--danger)}.case-owner-resolved{margin-left:auto;color:var(--success)}.case-who-facts{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.case-counterpart{display:grid;gap:8px;padding:12px 14px;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface-sunken)}.case-counterpart h4{margin:0;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-muted)}.case-entry-fact{margin:3px 0 0;font-size:11px;color:var(--ink-faint)}.reply-destination{margin:0;padding:6px 10px;border-radius:var(--radius-md, 8px);font-size:11.5px;font-weight:600}.reply-destination.is-support_chat{background:var(--brand-tint);color:var(--brand-strong)}.reply-destination.is-email{background:var(--info-bg);color:var(--info)}.reply-send-row{display:flex;align-items:center;gap:10px}.reply-hint{font-size:10.5px;color:var(--ink-faint)}.sheet-body{display:grid;gap:14px}.sheet-lead{margin:0;font-size:15px;font-weight:700;color:var(--ink)}.sheet-badges{display:flex;flex-wrap:wrap;align-items:center;gap:7px}.sheet-when{margin-left:auto;font-size:11px;color:var(--ink-faint)}.sheet-facts{display:grid;gap:10px;margin:0}.sheet-facts dt{font-size:10.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-muted)}.sheet-facts dd{margin:2px 0 0;font-size:13px;color:var(--ink)}.sheet-repeat{margin-left:8px;font-style:normal;font-size:11px;font-weight:700;color:var(--danger)}.sheet-quote{margin:0;padding:10px 14px;border-left:3px solid var(--line-strong);background:var(--surface-sunken);border-radius:0 var(--radius-md, 8px) var(--radius-md, 8px) 0;font-size:13px;line-height:1.55;color:var(--ink);white-space:pre-wrap}.sheet-reason,.sheet-reviewed,.sheet-hint{margin:0;font-size:11.5px;color:var(--ink-muted)}.sheet-note{display:grid;gap:5px}.sheet-note span{font-size:10.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-muted)}.sheet-actions{display:flex;flex-wrap:wrap;gap:8px}.cc-alert-detail{display:flex;align-items:baseline;gap:10px;width:100%;margin:0;padding:5px 0;border:0;background:transparent;font:inherit;font-size:12px;color:var(--ink-secondary);text-align:left}.cc-alert-detail em{margin-left:auto;font-style:normal;font-size:11px;color:var(--ink-faint)}.cc-alert-detail.is-open{cursor:pointer;border-radius:var(--radius-md, 8px);padding:5px 8px;margin:0 -8px}.cc-alert-detail.is-open:hover{background:var(--surface-hover);color:var(--ink)}.cc-alert-detail.is-open svg{flex:none;color:#8b9c93}@media(prefers-reduced-motion:reduce){.cc-alert-chevron,.cc-alerts button,.cc-row.is-clickable{transition:none}}.agents-list{max-height:none;border-radius:var(--radius-lg)}.case-entry-when.is-overdue{color:#b42318;font-weight:600}.cell-link{padding:0;border:0;background:none;font:inherit;color:inherit;text-align:left;cursor:pointer}.cell-link:hover{color:var(--brand-strong);text-decoration:underline}.api-mismatch{padding:10px 18px;background:#b42318;color:#fff;font-size:12.5px;font-weight:600;line-height:1.5}.cell-managed-by{font-size:10.5px;color:#8b9c93}.reply-transcript{display:flex;align-items:center;gap:8px;font-size:11.5px;color:var(--ink-secondary)}.reply-transcript input{width:auto;margin:0}.coach-referral-admin-body{display:grid;justify-items:start;gap:12px;font-size:12.5px;line-height:1.6}.coach-referral-admin-body p{margin:0}.coach-referral-admin-body label{display:grid;gap:6px}.coach-referral-admin-body input{min-height:38px;max-width:100%;padding:8px 10px;border:1px solid #dce5df;border-radius:8px;color:inherit;font:inherit;background:#fff}.userpage-facts strong{min-width:0;overflow-wrap:anywhere;white-space:pre-wrap}.userpage-facts p>span{flex-shrink:0;max-width:45%}.userpage-athlete-profile{display:grid;gap:16px;padding-block:16px;border-bottom:1px solid #e4eae7}.userpage-athlete-profile:last-child{border-bottom:0}.cc-overview{gap:28px;max-width:1240px;margin-inline:auto;font-variant-numeric:tabular-nums}.cc-overview .cc-context{color:#687383;font-weight:500}.cc-overview .cc-card{border:1px solid #e3e7ec;border-radius:10px;box-shadow:none}.cc-overview .cc-card-head.is-padded{padding:22px 24px}.cc-overview h2{margin:0;font-size:16px;font-weight:650;letter-spacing:-.025em;color:#202b39}.cc-overview .cc-card-head>div p{margin-top:6px;font-size:13px;line-height:1.5;color:#667384}.cc-overview .cc-alerts>li>button{padding:20px 24px;gap:16px;border-color:#eef0f3}.cc-overview .cc-alerts button:hover{background:#f7f9fb}.cc-alert-copy{display:grid;gap:5px;flex:1;min-width:0}.cc-overview .cc-alert-text{color:#283747;font-size:14px;font-weight:600;line-height:1.45}.cc-alert-description{color:#667384;font-size:12px;line-height:1.55;font-weight:400}.cc-disclosure{overflow:hidden}.cc-overview .cc-alert-details{background:#f8fafb;padding:8px 24px 18px 72px}.cc-overview .cc-alert-detail.is-open{padding:12px 0;flex-wrap:wrap}.cc-overview .cc-alert-details em{white-space:normal;color:#667384;font-weight:500}.cc-overview .cc-alerts .cc-alert-open{display:inline-flex;width:auto;height:auto;padding:9px 0;border:0;color:#166747;font-size:12px}.cc-summary{display:grid;gap:18px}.cc-summary-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.cc-overview .cc-ghost-btn{display:inline-flex;align-items:center;gap:6px;font-size:12px}.cc-overview .cc-grid-kpi{gap:0;background:#fff;border:1px solid #e3e7ec;border-radius:10px;overflow:hidden;grid-template-columns:repeat(4,minmax(0,1fr))}.cc-overview .cc-kpi{border:0;border-right:1px solid #e3e7ec;border-radius:0;padding:24px;min-width:0}.cc-overview .cc-kpi:last-child{border-right:0}.cc-overview .cc-kpi-label{text-transform:none;letter-spacing:0;font-size:12px;font-weight:500;color:#526173}.cc-overview .cc-kpi-value{color:#202b39;font-size:clamp(20px,2.1vw,28px);font-weight:650;line-height:1.2;overflow-wrap:anywhere}.cc-overview .cc-kpi-foot{align-items:flex-start;flex-direction:column;gap:4px}.cc-overview .cc-kpi-sub,.cc-overview .cc-toolbar-note{color:#667384}.cc-overview .cc-row{padding-inline:24px}.cc-overview button:focus-visible{outline:2px solid #17794a;outline-offset:-3px}@media(max-width:1000px){.cc-overview .cc-grid-kpi{grid-template-columns:repeat(2,minmax(0,1fr))}.cc-overview .cc-kpi:nth-child(2){border-right:0}.cc-overview .cc-kpi:nth-child(-n+2){border-bottom:1px solid #e3e7ec}}@media(max-width:640px){.cc-overview{gap:20px}.cc-overview .cc-card-head.is-padded,.cc-overview .cc-alerts>li>button,.cc-overview .cc-kpi{padding:16px}.cc-overview .cc-alert-details{padding:8px 16px 16px}.cc-overview .cc-context{flex-wrap:wrap}}.cc-overview .cc-period-status{flex:1 0 180px;min-height:18px;line-height:18px}.cc-task-group+.cc-task-group{border-top:1px solid #eef0f3}.cc-task-trigger,.cc-task-item{display:flex;align-items:center;gap:16px;width:100%;padding:20px 24px;border:0;background:transparent;color:#283747;font:inherit;text-align:left;cursor:pointer}.cc-task-trigger:hover,.cc-task-item:hover{background:#f7f9fb}.cc-task-trigger strong,.cc-task-item strong{font-size:14px;font-weight:600}.cc-task-count{min-width:28px;padding:3px 8px;border-radius:6px;background:#eef2f5;font-size:12px;text-align:center}.cc-task-count.is-action{color:#b42318;background:#fee4e2;font-weight:700}.cc-task-count.is-review{color:#93370d;background:#ffedcc;font-weight:700}.cc-task-items{padding:0 24px 16px;background:#f8fafb;max-height:440px;overflow-y:auto}.cc-task-item{padding:16px 0;border-bottom:1px solid #e3e7ec}.cc-task-items>.cc-ghost-btn{margin-top:12px}.cc-task-action{color:#166747;font-size:12px;font-weight:600;white-space:nowrap}.cc-overview .cc-grid-kpi{grid-template-columns:repeat(3,minmax(0,1fr))}.cc-overview .cc-kpi:nth-child(-n+2){border-right:1px solid #e3e7ec;border-bottom:0}@media(max-width:640px){.cc-task-trigger{padding:16px}.cc-task-items{padding-inline:16px}.cc-task-item{flex-wrap:wrap;gap:8px}.cc-task-item .cc-alert-copy{flex-basis:100%}.cc-overview .cc-grid-kpi{grid-template-columns:1fr}.cc-overview .cc-kpi:nth-child(-n+2){border-right:0;border-bottom:1px solid #e3e7ec}}.cc-task-dialog .case-entries{max-height:320px;overflow-y:auto;overscroll-behavior:contain}.bk-workspace{gap:20px}.bk-workspace .cc-card{border:1px solid #dfe5eb;border-radius:12px;box-shadow:none}.bk-list-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:24px 24px 20px}.bk-list-heading h3{margin:0;font-size:15px;font-weight:600;color:#263445}.bk-list-heading p{margin:6px 0 0;font-size:12px;color:#667384;line-height:1.5}.bk-workspace .bk-count{white-space:nowrap;font-size:12px;color:#667384;font-variant-numeric:tabular-nums}.bk-workspace .bk-filters{padding:0 24px;gap:12px}.bk-workspace .bk-search{max-width:none}.bk-workspace .bk-search input,.bk-workspace .bk-select select{height:38px;border-color:#dfe5eb;border-radius:7px;background:#fff;color:#344256}.bk-workspace .bk-search-icon{top:12px}.bk-list-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 24px;flex-wrap:wrap}.bk-period-filter,.bk-filter-feedback{display:flex;align-items:center;gap:12px;font-size:12px;color:#667384}.bk-filter-feedback{min-height:30px;margin-left:auto}.bk-reset{display:inline-flex;align-items:center;gap:5px;border:0;background:transparent;color:#425469;font:inherit;cursor:pointer;padding:6px 0}.bk-list-content{min-height:360px;border-top:1px solid #e3e7ec;overflow-x:auto}.bk-workspace .bk-rows{min-width:760px}.bk-workspace .bk-row{grid-template-columns:1.25fr 1.1fr 1.15fr .8fr .9fr;gap:20px;padding:17px 24px;font-size:13px;border-color:#edf0f3}.bk-workspace .bk-row>span{display:block;min-width:0}.bk-workspace .cc-row-head{background:#f8fafb;padding-block:12px;font-size:11px;font-weight:500;letter-spacing:.03em;color:#667384}.bk-workspace .cc-row-strong{color:#263445;font-weight:500}.bk-workspace .cc-row-muted{color:#536174}.bk-workspace .bk-child{margin-top:5px;color:#667384;font-size:11px;font-weight:400}.bk-training-cell{color:#344256}.bk-training-cell small,.bk-amount-cell small{display:block;margin-top:5px;font-size:11px;color:#667384}.bk-amount-cell{text-align:right;font-variant-numeric:tabular-nums}.bk-amount-cell strong{color:#263445;font-weight:500}.bk-payment-text.is-ok{color:#18734d}.bk-payment-text.is-warn{color:#93370d}.bk-payment-text.is-bad{color:#b42318}.bk-workspace .bk-pill{border-radius:5px;font-weight:500;padding:4px 7px}.bk-workspace .bk-pager{margin:0;border-top:1px solid #e3e7ec;padding:16px 24px}.bk-workspace button:focus-visible{outline:2px solid #17794a;outline-offset:-3px}.bk-workspace .bk-detail,.bk-workspace .bk-detail-grid{gap:24px}.bk-workspace .bk-detail-grid>section{border-top:1px solid #e3e7ec;padding-top:20px}.bk-workspace .bk-detail-grid h4,.bk-workspace .bk-messages h4{text-transform:none;letter-spacing:0;font-size:13px;font-weight:600;color:#344256}.bk-workspace .bk-status-summary{padding:16px;background:#f8fafb;border-color:#e3e7ec;border-radius:8px}.bk-workspace .bk-status-summary p{line-height:1.6;font-size:12px}@media(max-width:680px){.bk-list-heading{align-items:flex-start;padding:20px 16px}.bk-workspace .bk-filters{padding-inline:16px}.bk-list-toolbar{padding:12px 16px}.bk-period-filter{flex-wrap:wrap}.bk-workspace .bk-select{flex:1 1 160px;width:auto}.bk-workspace .bk-row{padding-inline:16px}.bk-workspace .bk-detail-grid{grid-template-columns:1fr}}.bk-conversation-hint{margin:0 0 16px;color:#667384;font-size:12px;line-height:1.6}.bk-detail-tabs{display:flex;gap:24px;border-bottom:1px solid #e3e7ec}.bk-detail-tabs button{padding:12px 0;background:none;border:0;border-bottom:2px solid transparent;color:#667384;font:inherit;font-size:13px;cursor:pointer}.bk-detail-tabs button[aria-selected=true]{color:#166747;border-bottom-color:#166747;font-weight:600}.bk-tab-panel{min-height:360px;display:grid;align-content:start;gap:24px}.bk-workspace .bk-lane{color:#667384;background:#f1f4f6;font-weight:500;text-transform:none;letter-spacing:0}.admin-select{display:inline-flex;align-items:center;justify-content:space-between;gap:20px;min-width:160px;max-width:100%;height:38px;padding:0 12px;border:1px solid #dfe5eb;border-radius:7px;background:#fff;color:#344256;font:inherit;font-size:12.5px;text-align:left;cursor:pointer}.admin-select>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-select>svg{flex-shrink:0;transform:rotate(90deg);color:#7c8a87}.admin-select:hover{border-color:#aebeb5}.admin-select:focus-visible,.admin-select[aria-expanded=true]{outline:2px solid #17794a;outline-offset:2px}.admin-select:disabled{background:#f1f4f6;color:#84908d;cursor:not-allowed}.admin-select-menu{position:fixed;z-index:10000;box-sizing:border-box;padding:5px;overflow-y:auto;overscroll-behavior:contain;border:1px solid #dfe5eb;border-radius:10px;background:#fff;box-shadow:0 8px 28px #1a2b2324}.admin-select-option{display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:38px;box-sizing:border-box;padding:9px 10px;border-radius:6px;color:#344256;font-size:13px;line-height:20px;cursor:pointer}.admin-select-option.is-active{background:#f0f5f2}.admin-select-option[aria-selected=true]{color:#166747;font-weight:600}.admin-select-option[aria-disabled=true]{color:#99a39e;cursor:not-allowed}.admin-select-option svg{flex-shrink:0}@media(max-width:680px){.bk-filters>.admin-select{flex:1 1 160px}}.users-workspace .cc-card,.userpage .cc-card,.userpage-head{border:1px solid #dfe5eb;border-radius:12px;box-shadow:none;background:#fff}.users-workspace .users-toolbar{display:flex;flex-wrap:wrap;gap:12px;padding:0 24px 16px}.users-workspace .users-toolbar .search-box{flex:1 1 280px;max-width:none}.users-workspace .input{height:38px;border:1px solid #dfe5eb;border-radius:7px;background:#fff}.users-rolebar{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px;padding:0 24px 16px}.users-rolebar>span{color:#667384;font-size:12px;min-height:18px}.users-workspace .table-wrap{border-top:1px solid #e3e7ec;min-height:360px}.users-workspace .table th{background:#f8fafb;font-size:11px;font-weight:500;color:#667384}.users-workspace .table td{padding-block:17px;font-size:13px;border-color:#edf0f3}.user-name-link{padding:0;border:0;background:transparent;color:#263445;font:inherit;font-weight:600;cursor:pointer;text-align:left}.users-workspace .badge,.userpage .badge{border-radius:5px;font-weight:500}.users-workspace .pill-row{flex-wrap:wrap}.users-workspace .pager{padding:16px 24px;border-top:1px solid #e3e7ec}.userpage{gap:24px}.userpage [hidden]{display:none!important}.userpage-topbar{flex-wrap:wrap;gap:16px}.userpage-topbar .cc-metric-switch{flex-wrap:wrap}.userpage-head{padding:24px}.userpage-identity h2{font-size:21px;font-weight:600;color:#263445}.userpage .cc-card-head{padding:20px 24px 12px}.userpage .cc-card-head h3{font-size:14px;font-weight:600;color:#263445}.userpage .cc-card-body{padding:12px 24px 24px}.userpage-grid{gap:24px}.userpage-facts p{padding-block:5px}.userpage-facts strong{font-weight:500;color:#344256}.userpage-quickfacts dd{font-weight:600}.userpage .userpage-booking-row{text-decoration:none;color:inherit}.userpage .userpage-booking-row:hover{background:#f6f9f7}.userpage .case-entries{max-height:none}.userpage .case-entry{box-shadow:none;border-radius:8px}.user-family-summary{display:flex;flex-wrap:wrap;gap:32px;margin-bottom:16px}.user-family-summary>span{display:grid;gap:6px;color:#667384;font-size:12px}.user-family-summary strong{color:#263445;font-size:24px;font-weight:600}.userpage-child-seen{display:block;padding-top:6px;color:#667384;font-weight:400}.userpage-athlete-profile{padding-block:16px;border-bottom:1px solid #e3e7ec}.userpage a:focus-visible,.user-name-link:focus-visible{outline:2px solid #17794a;outline-offset:3px}@media(max-width:680px){.userpage-head,.users-workspace .users-toolbar,.users-rolebar{padding-inline:16px}.userpage-grid{grid-template-columns:1fr}.users-workspace .users-toolbar>.admin-select{flex:1}.userpage .cc-card-head,.userpage .cc-card-body{padding-inline:16px}}.userpage .cc-card{padding:0}.userpage-facts>p>strong{text-align:right}.userpage .userpage-grid:empty{display:none}.users-workspace .cell-main>.badge{align-self:flex-start}.user-payment-link{display:block;margin-top:6px;color:var(--brand, #187650);font-size:12px}.userpage-support>.btn{justify-self:start}.userpage-support>h4{margin:8px 0 0}.users-workspace .user-account-status .badge{background:transparent;padding-inline:0}.users-workspace .user-account-status .badge-success{color:var(--success)}.users-workspace .user-account-status .badge-warning{color:var(--warning)}.users-workspace .user-account-status .badge-danger{color:var(--danger)}.users-workspace .user-account-status .badge-info{color:var(--info)}.users-workspace .avatar,.userpage .avatar{background:#edf1f5;color:#526173;font-weight:600}.avatar.avatar-sm{width:28px;height:28px;font-size:11px}.user-child-identity{display:flex;align-items:center;gap:10px}.user-onboarding-toggle{margin-left:auto;display:inline-flex;align-items:center;gap:8px;border:1px solid #dfe6e2;border-radius:8px;background:#fff;padding:7px 10px;cursor:pointer;color:#64756d}.user-onboarding-toggle .badge{background:transparent;padding:0}.user-onboarding-toggle:focus-visible{outline:2px solid var(--brand);outline-offset:3px}.user-onboarding-details{overflow:hidden}.user-contact-card{grid-column:1 / -1}.user-contact-card .userpage-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:20px 28px}.user-contact-card .userpage-facts>p{display:flex;flex-direction:column;align-items:flex-start;gap:5px}.user-contact-card .userpage-facts>p>strong{text-align:left}.userpage-head{display:grid;grid-template-columns:42px minmax(220px,1fr) minmax(390px,1.15fr);align-items:start;gap:20px}.userpage-identity{min-width:0;gap:7px}.userpage-identity h2,.userpage-identity>p{margin:0;overflow-wrap:anywhere}.userpage-identity .pill-row{flex-wrap:wrap;gap:6px 12px;margin-top:3px}.userpage-identity .badge{padding:0;background:transparent}.userpage-identity .badge-success{color:var(--success)}.userpage-identity .badge-warning{color:var(--warning)}.userpage-identity .badge-danger{color:var(--danger)}.userpage-quickfacts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;margin:4px 0 0;padding-left:24px;border-left:1px solid var(--line)}.userpage-quickfacts dt{margin:0 0 8px;text-transform:none;letter-spacing:0;font-size:12px;font-weight:500}.userpage-quickfacts dd{margin:0;font-size:13px;line-height:1.5}.userpage-quickfacts dd .userpage-muted{display:block;margin-top:3px}@media(max-width:1100px){.userpage-head{grid-template-columns:42px minmax(0,1fr)}.userpage-quickfacts{grid-column:1 / -1;padding:18px 0 0;border-left:0;border-top:1px solid var(--line)}}@media(max-width:540px){.userpage-quickfacts{grid-template-columns:1fr;gap:16px}}.user-name-row{display:flex;align-items:center;flex-wrap:wrap;gap:6px 10px}.users-workspace .user-name-row .badge-warning{color:var(--warning);font-size:10px}.onboarding-progress-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px}.onboarding-progress-facts>p{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:16px;border:1px solid var(--line);border-radius:10px}.onboarding-progress-facts>p>strong{text-align:left}.userpage-facts .onboarding-progress-note{display:block;max-width:760px;line-height:1.6;margin:0}.onboarding-missing-fields{display:flex;flex-wrap:wrap;gap:8px;list-style:none;margin:0;padding:0}.onboarding-missing-fields li{border-radius:6px;padding:5px 10px;background:var(--warning-bg);color:var(--warning);font-size:12px}.conversation-workspace{display:grid;gap:20px;min-width:0}.conversation-directory{padding:0;overflow:hidden}.conversation-directory .cc-card-head{padding:22px 24px 12px}.conversation-directory .cc-card-head h3{margin:0 0 6px;font-size:15px;font-weight:600;color:#263445}.conversation-directory .cc-card-head p{margin:0;color:#64748b;font-size:12px}.conversation-directory .bk-filters{padding:8px 24px 20px;margin:0;gap:16px}.conversation-directory .bk-search{flex:1 1 260px}.conversation-directory .conv-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:16px;padding:20px 24px;width:100%;border:0;border-top:1px solid #e5e9ef;background:#fff;font:inherit;color:#263445}.conversation-directory .conv-row:hover{background:#f8fafb}.conversation-directory .conv-row:focus-visible{outline:2px solid var(--brand);outline-offset:-3px}.conversation-avatars{display:flex;align-items:center}.conversation-avatars>span+span{margin-left:-7px}.conversation-avatars .avatar{width:32px;height:32px;border:2px solid white}.conversation-summary{display:grid;gap:7px;min-width:0}.conversation-names{font-size:13px;font-weight:600;overflow-wrap:anywhere}.conversation-summary .conv-preview{display:block;font-size:12px;color:#64748b}.conversation-summary .bk-pill{justify-self:start;margin:0}.conversation-meta{display:grid;gap:7px;text-align:right;color:#64748b;font-size:11px}.conversation-workspace .avatar,.conversation-context .avatar,.conv-thread .avatar{background:#edf1f5;color:#526173;font-weight:600}.conversation-context{border-bottom:1px solid #e5e9ef;padding-bottom:20px;margin-bottom:20px}.conversation-participants{display:flex;flex-wrap:wrap;gap:16px 28px}.conversation-person{display:flex;align-items:center;gap:9px;color:#263445;font-size:13px}.conversation-context>p{margin:14px 0 0;color:#64748b;font-size:12px}.conv-thread{gap:14px}.conv-thread .conv-day{align-self:flex-start;background:transparent;padding:6px 0;color:#64748b;font-size:11px;letter-spacing:0;text-transform:none;font-weight:500}.conv-thread .bk-msg{padding:18px;border-radius:12px;border:1px solid #e3e8ee;background:#fff}.conv-thread .bk-msg.is-flagged{border-color:#ecd3a7}.conv-thread .bk-msg>header{gap:10px;flex-wrap:wrap;align-items:center}.conv-thread .bk-msg>header>strong{font-size:13px;font-weight:600;color:#263445}.conv-thread .bk-msg>header>span{font-size:11px}.conv-thread .conversation-message-content{margin:14px 0 10px;font-size:14px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;color:#263445}.conversation-read-state{display:block;color:#778596;font-size:11px}.conv-thread .bk-flag-tag{margin-top:10px}.messages-workspace .msg-flag{border-radius:12px}.messages-workspace .bk-filters{flex-wrap:wrap}@media(max-width:680px){.conversation-directory .conv-row{grid-template-columns:auto minmax(0,1fr);padding:16px;gap:12px}.conversation-meta{grid-column:2;display:flex;flex-wrap:wrap;text-align:left;gap:12px}.conversation-directory .cc-card-head,.conversation-directory .bk-filters{padding-inline:16px}}.conv-thread .bk-lane,.messages-workspace .bk-lane{background:#f0f3f6;color:#617083;font-size:11px;font-weight:500;text-transform:none;letter-spacing:0}.conversation-filter-hint{margin:0;padding:0 24px 16px;color:#64748b;font-size:12px}.conv-thread .conversation-sent-at{color:#526173;font-size:12px;font-weight:500}.conversation-flags{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.conv-thread .conversation-flags .bk-flag-tag{display:inline-flex;align-items:center;gap:5px;flex-wrap:wrap;margin:0;padding:5px 9px;font-size:11px;border-radius:6px}.conversation-flags .is-open{background:var(--warning-bg);color:var(--warning)}.conversation-flags .is-confirmed{background:var(--danger-bg);color:var(--danger)}.conversation-flags .is-benign,.conversation-flags .is-dismissed{background:#f0f3f6;color:#617083}.conversation-child-label{justify-self:start;padding:3px 7px;border-radius:5px;background:#edf2f7;color:#526173;font-size:11px}.review-directory{padding:0;overflow:hidden}.review-directory .cc-card-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px 12px}.review-directory .cc-card-head h3{margin:0 0 6px;color:#263445;font-size:15px;font-weight:600}.review-directory .cc-card-head p{margin:0;font-size:12px;color:#64748b}.review-directory .bk-filters{margin:0;padding:8px 24px 20px;flex-wrap:wrap;gap:14px}.review-directory .bk-search{flex:1 1 240px}.review-table-scroll{overflow-x:auto}.review-table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}.review-table th{padding:12px 20px;background:#f8fafb;border-block:1px solid #e4e9ee;color:#64748b;font-size:11px;font-weight:500}.review-table td{padding:18px 20px;border-bottom:1px solid #e4e9ee;vertical-align:middle;color:#344256}.review-table tr:last-child td{border-bottom:0}.review-table tbody tr{cursor:pointer}.review-table tbody tr:hover{background:#f8fafb}.review-table td:nth-child(2){width:40%;min-width:220px}.review-table time{white-space:nowrap;font-size:11px;color:#64748b}.review-person{display:flex;align-items:center;gap:9px}.review-person strong{font-weight:600}.reviews-workspace .avatar,.review-detail .avatar{background:#edf1f5;color:#526173;font-weight:600}.review-open{display:grid;gap:9px;width:100%;border:0;padding:0;background:transparent;text-align:left;font:inherit;color:inherit;cursor:pointer}.review-open:focus-visible{outline:2px solid var(--brand);outline-offset:6px;border-radius:3px}.review-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.6;overflow-wrap:anywhere}.review-status{font-size:11px;color:#64748b;white-space:nowrap}.review-status.is-flagged{background:var(--warning-bg);color:var(--warning);padding:4px 7px;border-radius:5px}.review-status.is-hidden{color:#8b5b65}.rv-card.review-detail{padding:0;border:0;background:transparent;gap:22px}.review-detail .rv-coach{display:inline-flex;align-items:center;gap:8px}.review-detail .rv-comment{font-size:15px;line-height:1.75;color:#263445;white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.review-detail .rv-meta{padding-top:18px;border-top:1px solid #e4e9ee;gap:10px}.review-detail>footer{border-top:1px solid #e4e9ee;padding-top:18px}.review-booking-link{color:var(--brand);font-size:12px;font-weight:500}@media(max-width:680px){.review-directory .cc-card-head{align-items:flex-start;padding-inline:16px}.review-directory .bk-filters{padding-inline:16px}.review-table th,.review-table td{padding-inline:14px}}.review-rating-line{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.payment-person:focus-visible{outline:2px solid #26845c;outline-offset:3px}.payment-table{min-width:760px}.payment-table td:nth-child(2){width:auto;min-width:130px}.payment-person{display:flex;align-items:center;gap:10px;border:0;background:transparent;padding:0;font:inherit;text-align:left;color:inherit;cursor:pointer}.payment-person>span:last-child{display:grid;gap:5px}.payment-person strong{font-weight:600;color:#263445}.payment-person small{font-size:11px;color:#73817e;overflow-wrap:anywhere}.payment-amount{white-space:nowrap;font-weight:600;font-variant-numeric:tabular-nums}.payment-status-stack{display:grid;gap:7px}.payment-status{display:inline-flex;align-items:center;gap:6px;font-size:12px;white-space:nowrap;color:#64748b}.payment-status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.payment-status.is-ok{color:#148353}.payment-status.is-warn{color:#a56612}.payment-status.is-bad{color:#b42318}.payment-detail{display:grid;gap:26px}.payment-detail-heading{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.payment-detail-heading>strong{font-size:30px;font-weight:600;color:#263445}.payment-detail-person{display:flex;gap:12px;align-items:center}.payment-detail-person p{margin:5px 0 0;color:#64748b;font-size:12px;overflow-wrap:anywhere}.payment-facts{margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;border-top:1px solid #e4e9ee;padding-top:24px}.payment-facts dt{color:#73817e;font-size:12px;margin-bottom:7px}.payment-facts dd{margin:0;font-size:14px;color:#263445;overflow-wrap:anywhere}.payment-references{border-top:1px solid #e4e9ee;padding-top:18px}.payment-references summary{cursor:pointer;font-size:12px;color:#64748b}.payment-references .payment-facts{border:0}@media(max-width:680px){.payment-facts{grid-template-columns:1fr}}.payment-directory .avatar,.payment-detail .avatar{background:#edf2f6;color:#536477}.payment-detail-actions{display:flex;flex-wrap:wrap;align-items:center;gap:12px}.payment-booking-button{display:inline-flex;align-items:center;justify-content:center;padding:9px 14px;border:1px solid #dce5e1;border-radius:9px;color:#365449;text-decoration:none;font-size:13px;font-weight:600}.payment-booking-button:hover{background:#f5f8f6}.payment-action-hint{margin:-14px 0 0;font-size:12px;line-height:1.5;color:#64748b}.payment-references>button.cell-link{font-size:12px;color:#64748b;font-weight:500}.payment-refund-confirmation{margin:8px 0;padding:14px;border:1px solid #e1e7e4;border-radius:10px;font-size:13px;line-height:1.6;color:#344256;background:#f8faf9}.finance-tabs{display:inline-flex;width:fit-content;max-width:100%;box-sizing:border-box;align-self:flex-start;flex-wrap:wrap;gap:8px;padding:6px;border-radius:16px;border:1px solid rgba(255,255,255,.85);background:linear-gradient(145deg,#ffffffb8,#ffffff52);-webkit-backdrop-filter:blur(18px) saturate(140%);backdrop-filter:blur(18px) saturate(140%);box-shadow:inset 0 1px #fffffff2,0 3px 14px #20362c0f}.finance-tabs button{background:#e8efeb6b;border:1px solid rgba(128,150,139,.18);border-radius:11px;padding:10px 18px;font:inherit;font-size:13px;font-weight:600;color:#677b72;cursor:pointer}.finance-tabs button.is-active{background:#fffffff5;border-color:#6f8c7c52;color:#20362c;box-shadow:inset 0 1px #fff,0 2px 6px #13291d12}.finance-tabs button:hover:not(.is-active){background:#fff6;color:#20362c}.finance-tabs button:focus-visible{outline:2px solid #26845c;outline-offset:2px}.finance-money{display:grid;gap:20px}.finance-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.finance-toolbar h3{margin:0 0 7px;font-size:16px;font-weight:600;color:#263445}.finance-toolbar p{margin:0;color:#64748b;font-size:12px;line-height:1.6}.finance-toolbar .payment-booking-button{background:#fff;gap:8px;cursor:pointer}.finance-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid #dfe6e3;background:#fff;border-radius:15px}.finance-metrics article{padding:24px;border-right:1px solid #e4eae7;display:grid;align-content:start;gap:12px}.finance-metrics article:last-child{border-right:0}.finance-metrics article>span{font-size:12px;font-weight:600;color:#63766e}.finance-metrics strong{font-size:clamp(22px,2vw,30px);font-weight:600;color:#23382e;font-variant-numeric:tabular-nums}.finance-metrics p{margin:0;color:#64748b;font-size:12px;line-height:1.6}.finance-scope{margin:0;color:#64748b;font-size:12px;line-height:1.7;max-width:1000px}.finance-table td:nth-child(2){width:auto;min-width:auto}.finance-table tbody tr{cursor:default}.finance-workspace .panel{border:1px solid #dfe6e3;border-radius:15px;box-shadow:none}.finance-workspace .table{font-size:12px}.finance-workspace .table td{padding-block:16px}@media(max-width:680px){.finance-metrics{grid-template-columns:1fr}.finance-metrics article{border-right:0;border-bottom:1px solid #e4eae7;padding:20px}.finance-metrics article:last-child{border-bottom:0}}.finance-calculation>.cell-link{font-size:12px;color:#64748b;font-weight:500}.finance-calculation .finance-scope{padding-top:12px}.finance-workspace .panel .bk-filters{margin-bottom:20px;flex-wrap:wrap}.finance-table tbody tr.finance-product-row{cursor:pointer}.finance-product-button{display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%;border:0;background:transparent;color:inherit;font:inherit;padding:0;text-align:left;cursor:pointer}.finance-product-button>span{color:#81938b}.finance-product-button:focus-visible{outline:2px solid #26845c;outline-offset:5px;border-radius:3px}.finance-product-detail{display:grid;gap:24px}.finance-product-detail h4{margin:0 0 8px;font-size:14px;color:#263445}.finance-payment-list{display:grid;gap:12px}.finance-payment-list article{padding:18px;border:1px solid #e1e7e4;border-radius:12px}.finance-payment-heading{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;font-size:14px;color:#263445}.finance-payment-list p{margin:8px 0;color:#64748b;font-size:12px;line-height:1.6}.finance-payment-list .payment-detail-actions{margin-top:14px}.finance-coach-row{cursor:pointer}.finance-coach-row:hover{background:#f7faf8}.finance-product-detail .avatar{background:#edf2f6;color:#536477}.finance-product-detail .payment-booking-button{cursor:pointer}.finance-history-filters,.finance-history-pagination{display:flex;flex-wrap:wrap;align-items:center;gap:12px;padding:20px 24px}.finance-history-filters form{flex:1}.finance-history-filters form,.finance-history-pagination form{display:flex;gap:8px}.finance-history-filters input{flex:1;min-width:180px}.finance-history-filters input,.finance-history-pagination input{border:1px solid #dce4e2;border-radius:10px;padding:10px 12px;background:#fff;color:#283747;font:inherit}.finance-history-pagination{border-top:1px solid #e3e7ec}.finance-history-pagination>span{margin-right:auto;color:#637484;font-size:13px}.finance-history-pagination input{width:120px}@media(max-width:600px){.finance-history-filters form{flex-wrap:wrap}}.cc-action-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.cc-action-card{display:flex;flex-direction:column;align-items:flex-start;gap:10px;padding:22px;border:1px solid #dfe5e8;border-radius:14px;background:#fff;color:#283747;text-align:left;font:inherit;cursor:pointer;min-width:0}.cc-action-card:hover{border-color:#adbbb6;background:#fcfdfd}.cc-action-card.is-selected{border-color:#247754;box-shadow:0 0 0 1px #247754}.cc-action-card:focus-visible{outline:3px solid #78baa0;outline-offset:3px}.cc-action-number{font-size:30px;line-height:1;font-weight:650;color:#637484;font-variant-numeric:tabular-nums}.cc-action-number.is-urgent{color:#b42318}.cc-action-number.is-pending{color:#a36510}.cc-action-card strong{font-size:14px;font-weight:600;line-height:1.4}.cc-action-description{font-size:12px;line-height:1.6;color:#69778a}.cc-action-footer{display:flex;align-items:center;justify-content:space-between;align-self:stretch;margin-top:auto;padding-top:8px;font-size:12px;font-weight:600;color:#24664c}.cc-action-details .cc-disclosure:not([hidden]){margin-top:14px;border:1px solid #dfe5e8;border-radius:14px;background:#fff}.cc-action-details .cc-task-items{background:#fff;padding-top:4px}@media(max-width:1050px){.cc-action-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:650px){.cc-action-grid{grid-template-columns:1fr}}.finance-transfer-hint{margin:7px 0 0;color:#69778a;font-size:12px;line-height:1.5;max-width:440px}.finance-period-bar{padding:20px 24px;border-bottom:1px solid #e3e7ec;display:grid;gap:12px}.finance-filter-label{font-weight:600;color:#283747}.finance-period-options{display:flex;flex-wrap:wrap;gap:8px}.finance-period-options button[aria-pressed=true]{background:#edf5f1;border-color:#24855d;color:#176342}.finance-period-bar small{color:#637484}.finance-date-disclosure{overflow:hidden}.finance-custom-dates{display:flex;align-items:end;flex-wrap:wrap;gap:12px}.finance-custom-dates label{display:grid;gap:6px;color:#637484;font-size:13px}.finance-custom-dates input{border:1px solid #dce4e2;border-radius:10px;padding:10px 12px;background:#fff;color:#283747;font:inherit}.finance-earnings-disclosure{display:inline-flex;align-items:center;gap:6px;margin-top:16px;padding:6px 0;border:0;background:transparent;color:#52675f;font:inherit;font-size:13px;font-weight:500;line-height:1.4;cursor:pointer}.finance-earnings-disclosure:hover{color:var(--brand-strong)}.finance-earnings-disclosure svg{width:14px;height:14px}.finance-earnings-disclosure[aria-expanded=true] svg{transform:rotate(90deg)}.finance-earnings-disclosure+.finance-date-disclosure>.payment-facts{margin-top:12px}.support-page{gap:20px}.support-primary-tabs{align-self:flex-start}.support-toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.support-toolbar form{display:flex;flex:1;gap:8px;min-width:240px}.support-toolbar input{width:100%;min-width:120px}.support-status-tabs{display:flex;gap:4px;padding:4px;background:#eaf0ed;border-radius:12px}.support-status-tabs button,.support-conversation-tabs button{border:0;background:transparent;padding:9px 14px;color:#63756c;font:inherit;font-size:13px;cursor:pointer;border-radius:9px}.support-status-tabs button[aria-pressed=true]{background:#fff;color:#233e32;box-shadow:0 1px 4px #1a302015}.support-workspace{display:grid;grid-template-columns:290px minmax(0,1fr);border:1px solid #dce4e2;border-radius:20px;background:#fff;overflow:hidden;min-height:640px;height:min(850px,calc(100dvh - 250px))}.support-queue{display:flex;flex-direction:column;min-height:0;border-right:1px solid #e3e9e6}.support-queue>header{padding:18px;display:flex;justify-content:space-between;gap:8px;border-bottom:1px solid #e3e9e6;font-size:13px}.support-queue-items{overflow-y:auto;flex:1}.support-queue footer{display:flex;justify-content:space-between;padding:12px;border-top:1px solid #e3e9e6}.support-ticket{display:grid;gap:10px;width:100%;padding:18px;border:0;border-bottom:1px solid #edf1ef;background:#fff;text-align:left;cursor:pointer;font:inherit}.support-ticket:hover{background:#f7faf8}.support-ticket.is-selected{background:#edf5f0;box-shadow:inset 3px 0 #27815e}.support-ticket-person{display:flex;align-items:center;gap:8px;min-width:0}.support-ticket-person strong{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px}.support-ticket-person time{font-size:11px;color:#6b7b72;white-space:nowrap}.support-ticket-subject{font-size:13px;line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.support-ticket-meta{display:flex;align-items:center;gap:8px;color:#748179;font-size:11px}.support-ticket-meta>:last-child{margin-left:auto}.support-ticket-meta em{color:#a45420;font-style:normal}.support-open-case{min-width:0;min-height:0;overflow:auto}.support-case-workspace{display:grid;grid-template-columns:minmax(0,1fr) 235px;height:100%}.support-case-main,.support-email-workspace{min-width:0;min-height:0;display:flex;flex-direction:column;height:100%}.support-case-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:22px;border-bottom:1px solid #edf1ef}.support-case-header h3{margin:8px 0;font-size:18px;line-height:1.4;overflow-wrap:anywhere}.support-case-header small,.support-context p,.support-context small{color:#708078;font-size:12px;line-height:1.5;overflow-wrap:anywhere}.support-case-header>button{white-space:nowrap}.support-conversation-tabs{display:flex;gap:4px;padding:8px 16px;border-bottom:1px solid #edf1ef}.support-conversation-tabs button[aria-pressed=true]{color:#1b6445;background:#f0f5f2}.support-conversation-body{flex:1;min-height:120px;overflow-y:auto;padding:20px}.support-message{padding:16px 0;border-bottom:1px solid #edf1ef}.support-message:first-child{padding-top:0}.support-message header{display:flex;gap:12px;align-items:baseline;flex-wrap:wrap}.support-message strong{font-size:13px}.support-message time,.support-message small{font-size:11px;color:#7a8780}.support-message time{margin-left:auto}.support-message p{font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65;margin:10px 0 0}.support-message h4{margin:8px 0;font-size:13px}.support-message.is-assistant strong{color:#728078}.support-message.is-admin strong{color:#216b4d}.support-context{overflow-y:auto;padding:22px 18px;background:#fafcfb;border-left:1px solid #edf1ef}.support-context h4{font-size:13px;margin:10px 0 6px;overflow-wrap:anywhere}.support-context dl{margin:20px 0;display:grid;gap:12px;font-size:12px}.support-context dl>div{display:flex;justify-content:space-between;gap:10px}.support-context dt{color:#78877f}.support-context dd{margin:0;text-align:right}.support-context-section{border-top:1px solid #e5ece8;padding-top:14px;margin-top:20px}.support-history-link{display:grid;gap:4px;width:100%;border:0;border-bottom:1px solid #e5ece8;background:transparent;padding:12px 0;text-align:left;font:inherit;font-size:12px;color:#3d574a;cursor:pointer}.support-history-link:hover,.support-history-link[aria-pressed=true]{background:#edf5f0}.support-case-main>.reply-box,.support-email-workspace>.reply-box{margin:0;border:0;border-top:1px solid #e3e9e6;border-radius:0;padding:16px 20px;background:#fafcfb}.support-case-main .reply-destination{font-size:12px;margin:8px 0}.support-case-main .reply-controls{margin:0}.support-case-main textarea,.support-mail-compose textarea{width:100%;resize:vertical;min-height:80px;max-height:220px;font-size:14px}.support-mail-compose{display:grid;gap:12px}.support-mail-compose>button{justify-self:start}.support-mail-compose label{display:grid;gap:6px}.support-recipient-results{max-height:240px;overflow:auto}@media(max-width:1250px){.support-case-workspace{grid-template-columns:minmax(0,1fr);height:auto;min-height:100%}.support-case-main{min-height:650px}.support-context{border-left:0;border-top:1px solid #e3e9e6}}@media(max-width:760px){.support-workspace{grid-template-columns:1fr;height:auto}.support-queue-items{max-height:300px}.support-queue{border-right:0;border-bottom:1px solid #e3e9e6}.support-case-header{padding:16px}}.support-workspace.support-workspace-focused{grid-template-columns:minmax(0,1fr);height:max(720px,calc(100dvh - 310px))}.support-case-navigation{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:16px 0}.support-case-navigation>div{display:flex;gap:8px}.support-case-navigation>strong{font-size:14px;color:#63776d}.support-toolbar input{width:100%;min-width:0;padding:11px 14px;border:1px solid #dce4e2;border-radius:12px;background:#fff;font:inherit}.support-workspace-focused .support-case-workspace{grid-template-columns:minmax(0,1fr) 260px}.support-workspace-focused .reply-destination{background:transparent;padding:0;font-size:12px;font-weight:400}@media(max-width:900px){.support-workspace-focused .support-case-workspace{grid-template-columns:minmax(0,1fr)}.support-case-navigation{flex-wrap:wrap}}.support-preview-note{color:#88632f;font-size:12px;line-height:1.5;margin:0 0 12px}.support-workspace-focused .support-case-header{padding:18px 22px}.support-workspace-focused .support-case-header h3{font-size:16px;max-width:760px}.support-workspace-focused .reply-controls{gap:10px}.support-workspace-focused .reply-controls textarea{min-height:72px;max-height:180px}.support-workspace-focused .reply-controls select{border:1px solid #dce4e2;border-radius:10px;padding:9px 12px;background:#fff;font:inherit}.support-case-origin{padding:12px 16px;background:#f6f8f7;border-radius:12px;margin-bottom:16px}.support-case-origin small,.support-thread-context{color:#6b7b72;font-size:12px}.support-case-origin p{margin:6px 0 0}.support-message.is-note{background:#fff9ec;border-radius:10px;padding:14px;margin:10px 0}.support-message header small{font-size:11px;color:#748179}.support-reply-methods{display:inline-flex;flex-wrap:wrap;gap:4px;padding:4px;border:1px solid #dfe7e3;border-radius:12px;background:#f3f6f4}.support-reply-methods button{border:0;border-radius:8px;padding:8px 14px;background:transparent;color:#65796f;font:inherit;font-size:13px;cursor:pointer}.support-reply-methods button[aria-pressed=true]{background:#fff;color:#233e32;box-shadow:0 1px 4px #18322412}.support-reply-methods button:disabled{opacity:.55;cursor:default}.support-workspace-focused .support-case-workspace{grid-template-columns:minmax(0,1fr) 300px}.support-context textarea{width:100%;box-sizing:border-box;border:1px solid #dce4e2;border-radius:10px;padding:10px;font:inherit;font-size:13px;margin-bottom:8px;resize:vertical}.support-context-training{display:grid;gap:4px;padding:10px 0;border-bottom:1px solid #edf1ef}.support-context-training strong{font-size:12px}@media(max-width:900px){.support-workspace-focused .support-case-workspace{grid-template-columns:minmax(0,1fr)}}.support-case-origin{border-left:3px solid #2c8b64;padding:16px 18px}.support-case-origin small{color:#24583f;font-weight:600}.support-workspace-focused .support-message.is-user strong{color:#253e33}.support-workspace-focused .support-message.is-assistant{color:#6b7771}.support-email-envelope{border:1px solid #dfe7e3;border-radius:12px;background:#fff;padding:6px 14px}.support-email-envelope>div,.support-email-envelope>label{display:grid;grid-template-columns:70px minmax(0,1fr);gap:10px;align-items:center;padding:8px 0;border-bottom:1px solid #edf1ef;font-size:13px}.support-email-envelope>:last-child{border-bottom:0}.support-email-envelope span{color:#748179}.support-email-envelope strong{font-weight:500;overflow-wrap:anywhere}.support-email-envelope input{width:100%;min-width:0;box-sizing:border-box}.support-workload{display:flex;gap:10px;align-items:baseline;color:#52685c;margin:18px 0 8px}.support-workload strong{font-size:24px;color:#24382e}.support-coach-request{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:20px;border:1px solid #e2e8e4;border-radius:14px;background:#fff}.support-coach-request p{margin:7px 0;font-size:14px}.support-coach-request small{color:#6d8074;font-size:12px}.support-coach-wait{display:grid;gap:10px;justify-items:end;font-size:13px}.support-request-facts>div{display:flex;justify-content:space-between;gap:20px;padding:12px 0;border-bottom:1px solid #edf1ef}.support-request-facts dt{color:#6d8074}@media(max-width:700px){.support-coach-request{align-items:start;flex-direction:column}.support-coach-wait{justify-items:start}}.support-coach-request{width:100%;font:inherit;color:inherit;text-align:left;cursor:pointer}.support-coach-request:hover{border-color:var(--ink-muted)}.support-coach-request:focus-visible{outline:2px solid var(--accent, #238864);outline-offset:3px}.support-coach-reason{display:block;margin:7px 0;font-size:14px}.support-page{gap:12px}.support-page .support-case-navigation{margin:8px 0}.support-page .support-workspace-focused{border-radius:0;border-left:0;border-right:0;height:max(640px,calc(100dvh - 260px))}.support-workspace-focused .support-case-workspace{display:block}.support-workspace-focused .support-case-main{min-height:0}.support-workspace-focused .support-case-header{padding:12px 16px;align-items:center}.support-case-person{display:flex;align-items:center;gap:12px;min-width:0;margin-right:auto}.support-case-person h3{margin:4px 0}.support-case-person small{overflow-wrap:anywhere}.support-case-writing{display:grid;grid-template-columns:minmax(0,3fr) minmax(320px,2fr);flex:1;min-height:0}.support-case-writing>.support-conversation-body{padding:16px 24px;min-height:0}.support-compose-pane{overflow-y:auto;min-height:0;border-left:1px solid var(--line);padding:16px}.support-compose-pane .reply-box{margin:0;padding:0;border:0;border-radius:0;background:transparent}.support-compose-pane .reply-controls{padding:0;border:0;border-radius:0;background:transparent}.support-compose-pane .support-email-envelope{border:0;border-radius:0;padding:0;background:transparent}.support-compose-pane .support-email-envelope>small{font-size:11px;color:var(--ink-muted)}.support-compose-pane .reply-destination{margin:4px 0}.support-case-main>.support-context{flex:0 0 auto;max-height:280px;overflow-y:auto;border-left:0;border-bottom:1px solid var(--line);padding:16px}.support-case-main>.support-context[hidden]{display:none}.support-case-main>.support-context dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px 28px}@media(max-width:850px){.support-case-writing{display:flex;flex-direction:column;overflow:auto}.support-case-writing>.support-conversation-body{flex:none;min-height:300px;max-height:55dvh;overflow-y:auto}.support-compose-pane{flex:none;overflow:visible;border-left:0;border-top:1px solid var(--line)}.support-workspace-focused .support-case-header{flex-wrap:wrap}.support-case-main>.support-context dl{grid-template-columns:1fr}}.support-page{max-width:none}.admin-content:has(>.support-page){padding:12px 16px 20px}.support-page .support-workload{margin:4px 0;font-size:13px}.support-workspace.support-workspace-single{display:block;height:max(680px,calc(100dvh - 220px))}.support-workspace-single .support-case-main{display:flex;flex-direction:column}.support-workspace-single .support-case-header{flex-wrap:wrap;padding:12px 20px}.support-user-facts{padding:12px 20px;border-bottom:1px solid var(--line);background:#f8faf9}.support-user-facts>dl{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px 20px;margin:0}.support-user-facts dt{font-size:11px;color:var(--ink-muted);margin-bottom:4px}.support-user-facts dd{margin:0;font-size:13px;overflow-wrap:anywhere}.support-user-facts .support-context-section{display:flex;align-items:baseline;gap:24px;margin:12px 0 0;padding:8px 0 0}.support-user-facts .support-context-section h4{margin:0;font-size:13px}.support-user-facts .support-context-section dl{display:flex;gap:24px;margin:0}.support-workspace-single .support-case-writing{display:grid;grid-template-columns:minmax(0,3fr) minmax(340px,2fr);flex:1;min-height:0}.support-workspace-single .support-conversation-body{flex:1;min-height:300px;padding:20px}.support-workspace-single .support-compose-pane{flex:0 0 auto;max-height:none;border-left:1px solid var(--line);border-top:0;padding:16px 20px}.support-workspace-single .support-email-envelope{display:grid;grid-template-columns:1fr;gap:4px 20px;font-size:12px}.support-workspace-single .support-email-envelope>label{grid-column:1 / -1}.support-workspace-single .support-email-envelope>small{grid-column:1 / -1}.support-workspace-single .support-email-envelope>div,.support-workspace-single .support-email-envelope>label{padding:3px 0}.support-workspace-single .support-case-main>.support-context{max-height:250px}.support-workspace-single .support-case-main>.support-context[hidden]{display:none}.support-workspace-single .support-message{padding:12px 0}.support-workspace-single .support-message.is-user p{background:#f1f5f3;border-radius:12px;padding:12px 16px}.support-workspace-single .support-message.is-admin p{background:#edf6f1;border-radius:12px;padding:12px 16px}@media(max-width:1100px){.support-user-facts>dl{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:700px){.support-user-facts>dl{grid-template-columns:repeat(2,minmax(0,1fr))}.support-workspace-single .support-email-envelope{grid-template-columns:1fr}.support-workspace.support-workspace-single{height:auto}.support-workspace-single .support-case-writing{min-height:650px}}.support-control-bar{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px;margin-bottom:8px}.support-control-bar .support-workload{font-size:12px;margin:0}.support-control-bar .support-workload strong{font-size:16px}.support-control-bar .support-case-navigation{order:3;margin:0 0 0 auto}.support-control-bar .support-search-toolbar{flex:1;min-width:300px}.support-control-bar .support-toolbar{margin:0;flex-wrap:nowrap;gap:8px}.support-control-bar .support-toolbar form{min-width:150px}.support-control-bar .support-toolbar input,.support-control-bar .support-status-tabs button{padding:8px 10px;font-size:12px}.support-control-bar .btn{font-size:12px;padding:8px 10px}.support-workspace-single .support-mail-compose{margin:0;border-radius:0;align-content:start;overflow-y:auto}@media(max-width:850px){.support-workspace-single .support-case-writing{display:flex;flex-direction:column}.support-workspace-single .support-compose-pane{border-left:0;border-top:1px solid var(--line)}.support-control-bar .support-search-toolbar{flex-basis:100%}}.support-request-badges{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:10px}.support-coach-wait .badge{white-space:normal;text-align:right}.support-history-results{background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden}.support-history-result{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:20px;width:100%;border:0;border-bottom:1px solid var(--line);padding:16px 20px;background:transparent;color:inherit;font:inherit;text-align:left;cursor:pointer}.support-history-result:hover{background:#f2f7f4}.support-history-result>span:first-child{display:grid;gap:6px;min-width:0}.support-history-result>span:first-child>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;color:var(--ink-muted)}.support-history-result time{font-size:12px;color:var(--ink-muted)}.support-history-pagination{display:flex;align-items:center;justify-content:flex-end;gap:16px;padding:12px 20px}@media(max-width:700px){.support-history-result{grid-template-columns:1fr;gap:10px}}.support-workspace-single .support-case-main>.support-notes-panel{display:grid;grid-template-columns:minmax(0,1fr) minmax(280px,1fr);gap:16px 24px;max-height:300px;background:#fffdf7}.support-notes-panel .support-context-section{margin:0;padding:0;border:0}.support-notes-panel h4{margin:0 0 8px;font-size:14px}.support-saved-note{padding:10px 0;border-bottom:1px solid var(--line)}.support-saved-note header{display:flex;justify-content:space-between;gap:12px;font-size:12px}.support-saved-note time{color:var(--ink-muted)}.support-saved-note p{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--ink)}.support-notes-unavailable{grid-column:1 / -1;margin:0;font-size:12px}@media(max-width:700px){.support-workspace-single .support-case-main>.support-notes-panel{grid-template-columns:1fr}}.analytics-page{gap:24px}.analytics-explorer{overflow:hidden;padding:0}.analytics-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-bottom:1px solid var(--line)}.analytics-metrics button{position:relative;display:grid;align-content:start;gap:13px;padding:25px 24px;border:0;border-right:1px solid var(--line);background:transparent;color:var(--ink);text-align:left;cursor:pointer}.analytics-metrics button:last-child{border-right:0}.analytics-metrics button:hover{background:#f7faf8}.analytics-metrics button[aria-pressed=true]{background:#f3f9f5}.analytics-metrics button[aria-pressed=true]:after{content:"";position:absolute;bottom:0;left:24px;right:24px;height:3px;background:#2aa06c;border-radius:3px 3px 0 0}.analytics-metrics button:focus-visible{outline:2px solid #237d56;outline-offset:-4px}.analytics-metrics button>span:first-child{color:#52665d;font-size:12px;font-weight:600}.analytics-metrics strong{font-size:32px;line-height:1.1;font-weight:600;font-variant-numeric:tabular-nums;letter-spacing:-1px}.analytics-comparison{display:flex;flex-wrap:wrap;gap:7px;align-items:baseline;font-size:11px;color:#6c7b73}.analytics-comparison b{color:#52665d;font-weight:600}.analytics-comparison b.is-positive{color:#237d56}.analytics-trend{padding:25px 28px 12px}.analytics-chart-head,.analytics-card-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.analytics-page h3{margin:0;font-size:15px;font-weight:600;letter-spacing:-.2px}.analytics-chart-head p,.analytics-caption{margin:6px 0 0;color:#6c7b73;font-size:12px;line-height:1.6}.analytics-plot{position:relative;padding-left:36px;margin-top:24px}.analytics-axis{display:flex;flex-direction:column;justify-content:space-between;position:absolute;top:6%;bottom:13%;left:0;color:#7d8982;font-size:10px;font-variant-numeric:tabular-nums}.analytics-plot .chart-frame{min-width:0}.analytics-plot .chart-line{animation:none;stroke-dasharray:none}.analytics-chart-empty{display:grid;min-height:260px;place-items:center}.analytics-chart-footer{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;border-top:1px solid var(--line);padding:14px 28px;color:#6c7b73;font-size:11px}.analytics-bottom{display:grid;grid-template-columns:1fr 1fr;gap:24px}.analytics-card{padding:24px;min-width:0}.analytics-card-heading>.analytics-caption{margin:0}.analytics-products{display:grid;gap:19px;margin-top:27px}.analytics-product{display:grid;grid-template-columns:110px minmax(24px,1fr) 24px 36px;gap:14px;align-items:center;font-size:12px}.analytics-product strong,.analytics-product>.analytics-caption{text-align:right;margin:0;font-variant-numeric:tabular-nums}.analytics-product-track{height:6px;background:#f0f4f1;border-radius:4px;overflow:hidden}.analytics-product-track>span{display:block;height:100%;background:#2aa06c;border-radius:inherit}.analytics-activity-list{margin-top:12px}.analytics-activity{display:flex;align-items:flex-start;gap:12px;padding:17px 0;border-bottom:1px solid var(--line)}.analytics-activity:last-child{border-bottom:0;padding-bottom:0}.analytics-activity-icon{flex:none;display:grid;place-items:center;width:32px;height:32px;background:#f0f6f2;color:#42735b;border-radius:50%}.analytics-activity-body{display:grid;gap:5px;flex:1;min-width:0}.analytics-activity strong{font-size:12px;font-weight:600;overflow-wrap:anywhere}.analytics-activity-body>span,.analytics-activity time{font-size:11px;color:#6c7b73;overflow-wrap:anywhere;line-height:1.5}.analytics-activity time{color:#859087}.analytics-activity-amount{font-size:12px;font-weight:500;white-space:nowrap}.analytics-note-actions,.analytics-related{display:flex;justify-content:space-between;flex-wrap:wrap;gap:20px}.analytics-note-actions .cell-link{font-size:12px}.analytics-definitions{display:grid;grid-template-columns:1fr 1fr;gap:24px;padding:24px;margin:16px 0 0;background:#fff;border:1px solid var(--line);border-radius:12px;font-size:12px;line-height:1.7}.analytics-definitions dt{font-weight:600;margin-bottom:5px}.analytics-definitions dd{margin:0;color:#6c7b73}@media(max-width:1100px){.analytics-bottom{grid-template-columns:1fr}.analytics-metrics button{padding:22px 16px}}@media(max-width:640px){.analytics-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-metrics button:nth-child(2){border-right:0}.analytics-metrics button:nth-child(-n+2){border-bottom:1px solid var(--line)}.analytics-trend,.analytics-card{padding:20px 16px}.analytics-chart-footer{padding:12px 16px}.analytics-product{grid-template-columns:96px minmax(20px,1fr) 20px 32px;gap:8px}.analytics-definitions{grid-template-columns:1fr}.analytics-activity{flex-wrap:wrap}}.analytics-activity{width:100%;background:transparent;border-top:0;border-left:0;border-right:0;color:inherit;text-align:left;font:inherit;cursor:pointer;border-radius:6px}.analytics-activity:hover{background:#f6f9f7}.analytics-activity:focus-visible{outline:2px solid #237d56;outline-offset:3px}.analytics-activity>svg{flex:none;margin-top:8px;color:#6c7b73}.analytics-activity>span:first-child{flex:none}.analytics-detail-coach{display:grid;gap:12px}.analytics-detail-coach .payment-detail-person p,.analytics-page .payment-detail-person p{overflow-wrap:anywhere}.quality-page{display:grid;max-width:1320px;gap:24px}.quality-page h3{margin:0;font-size:16px;font-weight:600}.quality-summary{display:flex;gap:16px;align-items:flex-start;padding:26px}.quality-summary p{color:#63736b;font-size:13px;line-height:1.7;margin:8px 0;max-width:780px}.quality-status-dot{flex:none;width:10px;height:10px;border-radius:50%;background:#63736b;margin-top:5px}.quality-summary.needs-attention .quality-status-dot{background:#b87b25}.quality-checks{padding:0;overflow:hidden}.quality-section-head{padding:24px}.quality-section-head p{color:#63736b;font-size:12px;margin:8px 0 0}.quality-check{width:100%;display:flex;align-items:center;gap:22px;padding:24px;background:#fff;border:0;border-top:1px solid var(--line);color:var(--ink);text-align:left;cursor:pointer}.quality-check:hover{background:#f8faf9}.quality-check:focus-visible{outline:2px solid #237d56;outline-offset:-3px}.quality-count{min-width:48px;color:#5f7066;font-size:26px;font-weight:600;font-variant-numeric:tabular-nums}.quality-count.has-issues{color:#986218}.quality-check-copy{flex:1;display:grid;gap:7px}.quality-check-copy strong{font-size:14px;font-weight:600}.quality-check-copy>span{color:#63736b;font-size:12px;line-height:1.65}.quality-check-status{color:#63736b;font-size:12px;white-space:nowrap}.quality-check>svg{flex:none;color:#63736b}.quality-explanation{padding:24px}.quality-explanation>p{color:#63736b;font-size:13px;line-height:1.7;margin:10px 0 0}.quality-examples{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;padding:24px 0}.quality-examples strong{font-size:13px;font-weight:600}.quality-examples p{color:#63736b;font-size:12px;line-height:1.7;margin:8px 0 0}.quality-footer{display:flex;justify-content:space-between;flex-wrap:wrap;gap:16px;font-size:12px}.quality-detail{display:grid;gap:24px;font-size:13px;line-height:1.75}.quality-detail p{margin:0}.quality-next{background:#f3f7f4;border-radius:12px;padding:20px}.quality-next h4{margin:0 0 8px;font-size:13px}.quality-event{border-bottom:1px solid var(--line);padding-bottom:18px}.quality-event>div{display:flex;gap:16px;justify-content:space-between;flex-wrap:wrap}.quality-event p,.quality-event span{color:#63736b;font-size:12px}.quality-technical{padding:16px 0;overflow-wrap:anywhere;display:grid;gap:16px}.search-demand{padding:24px}.search-demand>.analytics-caption{margin-top:16px}.search-demand-list{margin-top:18px}.search-demand-list article{display:flex;gap:20px;align-items:baseline;justify-content:space-between;padding:18px 0;border-top:1px solid var(--line);font-size:13px}.search-demand-list strong{font-weight:600}.search-demand-list p{color:#63736b;font-size:12px;margin:6px 0 0;line-height:1.7}.search-demand-list article>span{white-space:nowrap;color:#63736b;font-size:12px}@media(max-width:700px){.quality-examples{grid-template-columns:1fr;gap:20px}.quality-check{gap:14px;padding:20px 16px}.quality-check-status{display:none}.quality-summary,.quality-explanation,.search-demand{padding:20px 16px}.search-demand-list article{flex-wrap:wrap;gap:8px}}.buddy-page{max-width:1480px;display:grid;gap:16px}.buddy-intro{display:flex;align-items:center;justify-content:space-between;gap:16px;color:#63736b;font-size:13px}.buddy-intro p{margin:0}.buddy-intro>span{flex:none;font-size:11px;border:1px solid #dce6df;border-radius:20px;padding:5px 10px}.buddy-workspace{display:grid;grid-template-columns:330px minmax(0,1fr);grid-template-rows:minmax(0,1fr);height:min(820px,calc(100svh - 205px));min-height:520px;overflow:hidden;border:1px solid #dae5de;border-radius:20px;background:#fff}.buddy-inbox{display:flex;min-height:0;flex-direction:column;border-right:1px solid #e3ebe6}.buddy-inbox-head{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;padding:24px 22px 18px}.buddy-inbox-head h3{font-size:17px;margin:0;font-weight:650}.buddy-inbox-head>span{color:#7b8981;font-size:11px}.buddy-search{flex-shrink:0;display:flex;align-items:center;gap:9px;margin:0 16px 16px;background:#f3f6f4;border:1px solid transparent;border-radius:10px;padding:0 12px;color:#7b8981}.buddy-search:focus-within{border-color:#248263}.buddy-search input{width:100%;min-width:0;height:39px;background:transparent;border:none;outline:none;font:inherit;font-size:12px}.buddy-threads{min-height:0;overflow-y:auto;overscroll-behavior:contain;flex:1;padding:0 8px 12px}.buddy-thread{display:flex;align-items:center;gap:12px;width:100%;border:0;background:transparent;border-radius:12px;padding:15px 12px;text-align:left;cursor:pointer;font:inherit;color:inherit}.buddy-thread:hover{background:#f6f8f6}.buddy-thread[aria-pressed=true]{background:#edf5ef}.buddy-thread>span:first-child{flex:none}.buddy-thread-copy{display:grid;gap:6px;min-width:0;flex:1}.buddy-thread-title{display:flex;gap:8px;align-items:baseline;justify-content:space-between}.buddy-thread-title strong{font-size:13px;font-weight:600;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.buddy-thread-title time{font-size:10px;color:#88948b;flex:none}.buddy-preview{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:12px;color:#718178}.buddy-thread-meta{display:flex;align-items:center;gap:5px;font-size:10px;color:#7e8c83}.buddy-thread-meta svg{color:#248263}.buddy-reading{display:flex;min-width:0;min-height:0;flex-direction:column;background:#f8faf8}.buddy-chat-head{flex-shrink:0;display:flex;align-items:center;gap:12px;min-height:87px;padding:18px 28px;background:#fff;border-bottom:1px solid #e3ebe6}.buddy-person{min-width:0;flex:1}.buddy-person h3{font-size:16px;font-weight:600;margin:0 0 5px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.buddy-person span{font-size:11px;color:#849086}.buddy-back{display:none}.buddy-chat-scroll{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 30px;scroll-padding:20px}.buddy-messages{list-style:none;margin:0;padding:0;display:grid;gap:22px}.buddy-day{text-align:center;font-size:10px;color:#85938a;padding:7px 0}.buddy-message{display:flex;align-items:flex-end;gap:9px}.buddy-message>span,.buddy-mark{flex:none}.buddy-message-content{min-width:0;max-width:min(85%,620px)}.buddy-bubble{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.75;padding:15px 18px;background:#fff;border:1px solid #e6ece7;border-radius:17px 17px 17px 5px;color:#34473b}.buddy-message.is-user{flex-direction:row-reverse}.buddy-message.is-user .buddy-bubble{border-color:#1f7654;background:#1f7654;color:#fff;border-radius:17px 17px 5px}.buddy-message-by{display:flex;flex-wrap:wrap;gap:8px;font-size:9px;color:#8b978f;margin-top:7px;padding:0 3px}.buddy-message.is-user .buddy-message-by{justify-content:flex-end}.buddy-message.is-system{justify-content:center}.buddy-message.is-system .buddy-bubble{background:transparent;border-style:dashed;font-size:11px;color:#77847b}.buddy-mark{display:grid;place-items:center;width:29px;height:29px;border-radius:50%;background:#e5f1e8}.buddy-mark img{width:19px;height:19px}.buddy-load{display:block;border:1px solid #dce6df;border-radius:20px;padding:8px 14px;margin:12px auto 20px;background:#fff;color:#61756a;font:inherit;font-size:11px;cursor:pointer}.buddy-load:disabled{opacity:.6;cursor:wait}.buddy-chat-footer{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:15px 24px;border-top:1px solid #e3ebe6;background:#fff;font-size:11px;color:#849086}.buddy-chat-footer button{display:flex;align-items:center;gap:5px;white-space:nowrap;font-size:11px}.buddy-chat-info{margin-top:30px;font-size:11px;color:#839086}.buddy-chat-info button{font-size:11px}.buddy-technical{padding-top:16px;overflow-wrap:anywhere}.buddy-technical p{line-height:1.7}.buddy-welcome{margin:auto;text-align:center;padding:30px;max-width:370px}.buddy-welcome .buddy-mark{width:52px;height:52px;margin:auto auto 20px}.buddy-welcome h3{font-size:18px;font-weight:500}.buddy-welcome p,.buddy-list-note,.buddy-audit-note{color:#849086;font-size:11px;line-height:1.7}.buddy-list-note{margin:8px 18px 14px}.buddy-audit-note{margin:0}@media(max-width:1100px){.buddy-workspace{grid-template-columns:285px minmax(0,1fr)}.buddy-chat-head{padding:18px}.buddy-chat-scroll{padding:20px 18px}}@media(max-width:760px){.buddy-workspace{grid-template-columns:minmax(0,1fr);height:calc(100svh - 210px);min-height:450px;border-radius:14px}.buddy-inbox{border:0}.buddy-reading,.buddy-workspace.is-reading .buddy-inbox{display:none}.buddy-workspace.is-reading .buddy-reading{display:flex}.buddy-back{display:grid;place-items:center;background:transparent;border:0;padding:5px;color:#61756a;cursor:pointer}.buddy-chat-head{padding:14px 10px;gap:8px;min-height:76px}.buddy-person h3{font-size:13px}.buddy-person span{font-size:10px}.buddy-chat-scroll{padding:16px 12px}.buddy-bubble{padding:12px;font-size:12px}.buddy-message-content{max-width:84%}.buddy-chat-footer{padding:12px;font-size:10px}.buddy-intro>span{display:none}}.partner-page{max-width:1320px;display:grid;gap:24px}.partner-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px}.partner-toolbar>p{color:#687a6e;font-size:13px;line-height:1.6;margin:0;max-width:580px}.partner-actions{display:flex;flex:none;gap:10px}.partner-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid #dce6df;background:#fff;border-radius:16px;overflow:hidden}.partner-metrics article{padding:24px 28px}.partner-metrics article+article{border-left:1px solid #e7ede8}.partner-metrics article>span{color:#6c7c71;font-size:12px}.partner-metrics article>strong{display:block;font-size:30px;font-weight:550;letter-spacing:-.035em;margin:12px 0 8px}.partner-metrics article>p{margin:0;color:#8a978e;font-size:11px}.partner-directory{overflow:hidden;padding:0}.partner-directory-head{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:22px 24px 0}.partner-tabs{display:flex;gap:22px;align-self:stretch}.partner-tabs button{display:flex;align-items:center;gap:8px;background:transparent;border:0;border-bottom:2px solid transparent;padding:12px 0;color:#7c8b81;font:inherit;font-size:14px;cursor:pointer}.partner-tabs button[aria-pressed=true]{border-color:#23835a;color:#1c6246;font-weight:600}.partner-tabs button>span{padding:3px 6px;border-radius:6px;font-size:10px;background:#f0f5f1}.partner-search{display:flex;align-items:center;gap:9px;background:#f5f7f5;border:1px solid transparent;border-radius:9px;padding:0 12px;color:#7b8b80;width:270px}.partner-search:focus-within{border-color:#248263}.partner-search input{min-width:0;width:100%;height:38px;border:none;background:transparent;outline:none;font:inherit;font-size:12px}.partner-explainer{margin:16px 24px 20px;color:#7d8b82;font-size:12px;line-height:1.7}.partner-column-head,.partner-row{display:grid;grid-template-columns:minmax(200px,1.65fr) minmax(85px,.65fr) minmax(120px,.85fr) minmax(150px,1fr);align-items:center;gap:20px;padding:18px 24px}.partner-column-head{background:#fafbf9;border-top:1px solid #edf1ed;border-bottom:1px solid #edf1ed;color:#8a978f;font-size:10px}.partner-row{width:100%;text-align:left;border:none;border-bottom:1px solid #edf1ed;background:#fff;cursor:pointer;color:#344a3c;font:inherit;font-size:12px}.partner-row:hover{background:#f7faf7}.partner-person{display:flex;align-items:center;gap:12px;min-width:0}.partner-person>span:first-child{flex:none}.partner-person>span:last-child{display:grid;gap:5px;min-width:0}.partner-person strong{font-size:13px;font-weight:600}.partner-person small{font-size:11px;color:#869289;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.partner-value{font-variant-numeric:tabular-nums}.partner-value small{display:none}.partner-row-end{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;color:#7c8c80}.partner-row-end>svg{flex:none}.partner-list-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 24px;color:#8a978f;font-size:11px}.partner-sheet{display:grid;gap:22px}.partner-sheet>p,.partner-sheet-section>p{margin:0;color:#718174;font-size:13px;line-height:1.7}.partner-sheet .ambassador-detail{border:0;padding:0;background:transparent;min-width:0}.partner-sheet .detail-head{gap:16px}.partner-sheet .table-wrap{max-width:100%}.partner-sheet .table th,.partner-sheet .table td{padding:14px 10px}.partner-sheet .table .partner-person{min-width:150px}.partner-sheet .table .partner-person small{max-width:160px}.partner-sheet .stat-row{gap:18px}.partner-sheet .row-list:empty{display:none}.partner-sheet-section{display:grid;gap:16px;padding-top:22px;border-top:1px solid #e3ebe5}.partner-sheet-section h4{margin:0;font-size:14px;font-weight:600}.partner-sheet-section>button{justify-self:start}.partner-detail-stats{margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;padding:22px;border-radius:12px;background:#f4f7f3}.partner-detail-stats dt{font-size:11px;color:#829086}.partner-detail-stats dd{margin:7px 0 0;font-size:19px;font-weight:550;color:#2e4938}.partner-athlete{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:14px 0;border-bottom:1px solid #e8eee8}.partner-athlete>div{flex:none;display:grid;gap:6px;font-size:10px;color:#859389;text-align:right}.partner-athlete>div strong{font-weight:500;color:#45634e}.partner-muted{color:#8a978f;font-size:11px;line-height:1.7}@media(max-width:1100px){.partner-toolbar{align-items:flex-start;flex-direction:column}.partner-column-head,.partner-row{grid-template-columns:minmax(175px,1.6fr) .6fr .8fr 1fr;gap:14px}}@media(max-width:760px){.partner-metrics{grid-template-columns:1fr}.partner-metrics article{padding:18px 22px}.partner-metrics article+article{border-left:0;border-top:1px solid #e7ede8}.partner-metrics article>strong{font-size:26px;margin:8px 0}.partner-actions{flex-wrap:wrap}.partner-directory-head{align-items:stretch;flex-direction:column;gap:14px;padding:14px 18px 0}.partner-tabs{gap:20px}.partner-search{width:auto}.partner-explainer{margin:16px 18px}.partner-column-head{display:none}.partner-row{grid-template-columns:1fr 1fr;gap:16px;padding:20px 18px}.partner-row>.partner-person{grid-column:1 / -1}.partner-value small{display:block;margin-bottom:5px;color:#849188;font-size:10px}.partner-row-end{grid-column:1 / -1}.partner-sheet .detail-head,.partner-athlete{align-items:flex-start;flex-direction:column}.partner-athlete>div{text-align:left}}.partner-connection{display:grid;gap:14px;padding:18px 0;border-bottom:1px solid #e8eee8}.partner-connection>div{display:flex;justify-content:space-between;align-items:center;gap:18px}.partner-connection>p{display:flex;flex-wrap:wrap;gap:10px 20px;margin:0;color:#869289;font-size:11px;line-height:1.6}.partner-connection>div>strong{flex:none;font-size:14px;font-weight:550}.featured-page{display:grid;gap:24px}.featured-tabs{width:fit-content;max-width:100%;flex-wrap:wrap}.featured-editor{background:var(--surface, #fff);border:1px solid var(--border, #e0e7e3);border-radius:18px;overflow:hidden}.featured-editor-header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;padding:28px}.featured-editor-title{display:flex;align-items:center;gap:12px}.featured-editor-title h2{margin:0;font-size:21px;letter-spacing:-.5px}.featured-count{min-width:28px;padding:3px 8px;border-radius:8px;background:#edf4ef;color:#376049;text-align:center;font-size:13px;font-weight:600}.featured-editor-header p,.featured-picker>p{color:var(--muted, #697970);font-size:14px;line-height:1.6;max-width:640px;margin:8px 0 0}.featured-editor-header>.btn{flex-shrink:0}.featured-selected{padding:0 28px 20px}.featured-selected .row-list,.featured-picker .row-list{gap:0}.featured-selected .coach-row,.featured-selected .row-item,.featured-picker .coach-row,.featured-picker .row-item{border:0;border-top:1px solid #e8eeea;border-radius:0;padding:20px 0;background:transparent;box-shadow:none}.featured-selected .coach-row h4,.featured-picker .coach-row h4{font-size:15px}.featured-selected .pill-row{display:flex;flex-direction:column;align-items:flex-start;gap:3px;margin-top:4px}.featured-selected .pill-row span,.featured-picker .pill-row span{background:transparent;padding:0;border:0;color:var(--muted, #697970);border-radius:0;font-size:13px;overflow-wrap:anywhere}.featured-selected .row-avatar,.featured-picker .row-avatar{width:64px;height:64px;border-radius:12px;flex-shrink:0;background:#edf4ef}.featured-editor-footer{padding:16px 28px;border-top:1px solid #e8eeea;color:var(--muted, #697970);font-size:12px;line-height:1.6;background:#fafcfb}.featured-picker{display:grid;gap:20px}.featured-picker>p{margin:0}.featured-picker .field{margin:0}.featured-notice{padding:12px 28px;margin:0;color:#21704d;font-size:14px}.featured-picker .featured-notice{padding:0}.featured-more{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:16px;color:var(--muted, #697970);font-size:13px}.featured-selected .row-main,.featured-picker .row-main{min-width:0}.featured-selected .row-main span,.featured-picker .row-main span{overflow-wrap:anywhere}@media(max-width:600px){.featured-page{gap:16px}.featured-editor-header{padding:20px;flex-direction:column;gap:16px}.featured-selected{padding:0 20px 20px}.featured-editor-footer{padding:16px 20px}.featured-tabs{width:100%}.featured-tabs button{flex:1;padding-inline:10px}.featured-selected .coach-row,.featured-picker .coach-row{flex-wrap:wrap}}.featured-header-actions{display:flex;gap:8px;flex-shrink:0;flex-wrap:wrap}.featured-ranked-row{display:flex;align-items:center;gap:18px;border-top:1px solid #e8eeea}.featured-selected .featured-ranked-row>.coach-row,.featured-selected .featured-ranked-row>.row-item{flex:1;min-width:0;border:0}.featured-rank{font-size:16px;font-weight:700;color:#78857d;min-width:24px;text-align:center;font-variant-numeric:tabular-nums}.featured-order-editor{display:grid;gap:20px}.featured-order-editor>p{color:var(--ink-muted);line-height:1.6;font-size:14px}.featured-order-list{margin:0;padding:0;list-style:none}.featured-order-list li{display:flex;align-items:center;gap:12px;padding:16px 0;border-bottom:1px solid #e8eeea}.featured-order-list li.is-dragging{opacity:.45}.featured-order-list strong{flex:1;min-width:0;overflow-wrap:anywhere;font-size:14px}.featured-order-list img{width:36px;height:36px;border-radius:9px;object-fit:cover}.featured-drag{cursor:grab;border:0;background:#f1f5f2;color:#617369;padding:8px 12px;border-radius:8px;font-size:20px}.featured-drag:active{cursor:grabbing}.featured-place{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--ink-muted)}.featured-place select{background:#fff;border:1px solid #dce4df;border-radius:8px;padding:8px;font:inherit;color:var(--ink)}.featured-order-actions{position:sticky;bottom:-28px;display:flex;justify-content:flex-end;gap:8px;background:#fff;padding:16px 0;border-top:1px solid #e8eeea}@media(max-width:600px){.featured-place>span{display:none}.featured-ranked-row{gap:10px}.featured-order-list{gap:8px}}.featured-drag{touch-action:none;-webkit-user-select:none;user-select:none}.featured-order-list li.is-drop-target{box-shadow:inset 0 3px #23805a;background:#f0f7f3}.featured-inline-scroll{max-height:min(70vh,760px);overflow-y:auto;overscroll-behavior:contain}.featured-inline-scroll .featured-order-editor{gap:0}.featured-inline-scroll .featured-order-list li{gap:12px;padding:0}.featured-inline-scroll .featured-order-list li>.coach-row,.featured-inline-scroll .featured-order-list li>.row-item{flex:1;min-width:0;border:0}.featured-inline-scroll .featured-order-actions{bottom:0}.featured-inline-scroll .featured-drag{flex-shrink:0}.agents-page{display:grid;gap:24px}.agents-intro h2{margin:0 0 8px;font-size:22px;letter-spacing:-.5px}.agents-intro p{margin:0;color:var(--ink-muted);line-height:1.6;font-size:14px}.agents-directory{border:1px solid var(--line);border-radius:18px;background:#fff;overflow:hidden}.agents-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px 24px 0}.agents-toolbar .partner-search{max-width:320px}.agents-list-intro{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:20px 24px}.agents-list-intro p{margin:0;color:var(--ink-muted);font-size:13px;line-height:1.6;max-width:640px}.agents-filter{display:flex;gap:8px;align-items:center;color:var(--ink-muted);font-size:13px}.agents-filter select{padding:8px 10px;border:1px solid var(--line);border-radius:8px;font:inherit;background:#fff;color:var(--ink)}.agents-rows{padding:0 24px}.agents-row{display:flex;width:100%;text-align:left;align-items:center;gap:18px;padding:22px 0;border:0;border-top:1px solid #e8eeea;background:transparent;color:inherit;cursor:pointer;font:inherit}.agents-row:hover{background:#f7faf8}.agents-row-copy{display:grid;gap:5px;flex:1;min-width:0}.agents-row-copy strong{font-size:15px;font-weight:650;line-height:1.5;overflow-wrap:anywhere}.agents-row-copy>span,.agents-row-copy small{font-size:13px;line-height:1.6;color:var(--ink-muted)}.agents-row>svg{flex-shrink:0;color:var(--ink-muted)}.agents-avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:#edf5ef;color:#28734c;font-size:17px;font-weight:700;flex-shrink:0}.agents-excerpt{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.agents-list-footer{border-top:1px solid #e8eeea;display:flex;justify-content:space-between;gap:12px;align-items:center;padding:16px 24px;font-size:13px;color:var(--ink-muted)}.agents-detail{display:grid;gap:20px}.agents-detail>.badge{justify-self:start}.agents-detail h3{font-size:22px;line-height:1.4;margin:0}.agents-detail h4{font-size:14px;margin:0 0 10px}.agents-detail p{margin:0;line-height:1.7;font-size:14px}.agents-detail-lead{font-size:18px!important}.agents-muted{color:var(--ink-muted)}.agents-detail-meta{display:flex;justify-content:space-between;gap:12px;align-items:center;font-size:13px}.agents-long-text{white-space:pre-wrap;overflow-wrap:anywhere}.agents-stats{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin:0}.agents-stats dt{font-size:13px;color:var(--ink-muted);margin-bottom:8px}.agents-stats dd{margin:0;font-size:28px;font-weight:650;font-variant-numeric:tabular-nums}.agents-estimate,.agents-decision{border-top:1px solid #e8eeea;padding-top:24px;display:grid;gap:16px}.agents-decision .field{margin:0}.agents-decision textarea{min-height:90px;resize:vertical}.agents-decision-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}@media(max-width:700px){.agents-toolbar,.agents-list-intro{flex-direction:column;align-items:stretch;padding-inline:18px}.agents-toolbar .partner-search{max-width:none}.agents-toolbar .partner-tabs{justify-content:space-between}.agents-rows{padding-inline:18px}.agents-row{gap:12px;flex-wrap:wrap}.agents-row-copy{flex-basis:60%}.agents-row>.badge{margin-left:auto}.agents-list-footer{padding-inline:18px}}.agents-filters{display:flex;gap:12px;flex-wrap:wrap;flex-shrink:0}.agents-list-intro{flex-wrap:wrap}:root{--bg: #fafafa;--surface-sunken: #f5f5f4;--surface-hover: #f2f3f2;--ink: #242925;--ink-secondary: #505650;--ink-muted: #737973;--line: #e6e7e4;--line-strong: #d5d8d3;--radius-lg: 12px;--radius: 9px;--radius-sm: 7px;--shadow-card: 0 1px 2px rgb(25 30 25 / 3%);--control-shadow: 0 1px 1px rgb(25 30 25 / 8%), 0 2px 0 rgb(25 30 25 / 5%);background:var(--bg)}.admin-shell{--sidebar-bg: #f7f7f5;--sidebar-ink: #60655f;--sidebar-ink-strong: #282e28;--sidebar-line: #e5e7e2}.admin-sidebar{height:100dvh;background:var(--sidebar-bg);border-right:1px solid var(--sidebar-line)}.sidebar-brand{height:70px;border-bottom:1px solid var(--sidebar-line)}.sidebar-brand-logo{filter:none;width:150px}.sidebar-brand-tag{padding:3px 5px;border:1px solid var(--line);border-radius:5px;background:#fff;color:var(--ink-muted);font-size:9px;letter-spacing:.02em}.sidebar-nav{padding:16px 10px;gap:12px;scrollbar-color:#ced2cb transparent}.nav-group-label{padding:0 11px 6px;color:#777d75;font-size:11px;font-weight:500;letter-spacing:0;text-transform:none}.nav-item{min-height:34px;border-radius:6px;gap:10px}.nav-item svg{opacity:.85}.nav-item:hover{background:#eeefeb}.nav-item.is-active{background:#e6e8e2;color:#252b25;box-shadow:none;font-weight:650}.nav-item.is-active:before{content:none}.nav-item.is-active svg{color:#505a4f}.sidebar-footer{background:var(--sidebar-bg);gap:12px;padding:12px}.sidebar-user-text strong{font-size:12px;font-weight:600}.sidebar-user-text span{font-size:11px}.sidebar-user .avatar{background:#e6ece5;color:#426347;border:1px solid #dbe2d9}.sidebar-logout{background:#fff;border:1px solid var(--line);box-shadow:var(--control-shadow)}.sidebar-logout:hover{background:var(--surface-hover);color:var(--ink)}.admin-topbar{min-height:70px;background:#fff;border-bottom-color:var(--line);backdrop-filter:none;-webkit-backdrop-filter:none}.topbar-title h2{font-size:18px;font-weight:650;letter-spacing:-.025em;white-space:normal}.topbar-heading p{color:var(--ink-muted);font-weight:400}.topbar-actions{min-width:0}.admin-content{padding-top:26px}.btn{border-radius:7px;font-weight:600;font-size:13px}.btn-ghost,.admin-select,.cc-ghost-btn,.payment-booking-button,.bk-pager button,.menu-toggle{border:1px solid var(--line-strong);border-radius:7px;background:#fff;color:var(--ink-secondary);box-shadow:var(--control-shadow)}.btn-primary{background:linear-gradient(#2d8a60,#24754f);border-color:#226747;box-shadow:inset 0 1px #ffffff26,0 2px #16492f26}.btn-primary:hover:not(:disabled){background:linear-gradient(#287c56,#206745)}.btn-ghost:hover:not(:disabled),.cc-ghost-btn:hover:not(:disabled),.payment-booking-button:hover:not(:disabled){background:#f7f8f6;border-color:#bec5bb}.btn:active:not(:disabled){box-shadow:inset 0 1px 2px #19221912}.btn-subtle{color:var(--ink-secondary)}.btn-subtle:hover:not(:disabled){background:var(--surface-hover)}.btn-sm{font-size:12px}.segmented,.locale-switch,.cc-metric-switch,.finance-tabs,.partner-tabs,.support-status-tabs{display:inline-flex;width:fit-content;max-width:100%;align-self:flex-start;gap:3px;padding:3px;border:1px solid var(--line);border-radius:8px;background:#f1f2ef;box-shadow:none;backdrop-filter:none;-webkit-backdrop-filter:none}.segmented button,.locale-switch button,.cc-metric-switch button,.finance-tabs button,.partner-tabs button,.support-status-tabs button{min-height:30px;padding:5px 11px;border:1px solid transparent;border-radius:5px;background:transparent;color:#666d63;font-size:12px;font-weight:500;white-space:nowrap}.segmented button.is-active,.locale-switch button.is-active,.cc-metric-switch button.is-active,.finance-tabs button.is-active,.partner-tabs button[aria-pressed=true],.support-status-tabs button[aria-pressed=true]{background:#fff;color:#293027;border-color:#e0e3dc;box-shadow:var(--control-shadow);font-weight:600}.partner-tabs button>span{background:#eff1ec;color:#697163}.partner-directory-head{padding-bottom:16px}.input,.field input,.field textarea,.field select,.global-search input,.bk-search input,.agents-filter select{border-color:var(--line-strong);border-radius:7px;background:var(--surface)}.global-search input{box-shadow:inset 0 1px 2px #1b251708}.partner-search,.buddy-search{border-color:var(--line-strong);border-radius:7px;background:#fff}.panel,.cc-card,.rv-card,.analytics-card,.partner-directory,.featured-editor,.agents-directory,.buddy-workspace,.support-workspace{border-color:var(--line);border-radius:12px;box-shadow:var(--shadow-card)}@media(max-width:920px){.admin-sidebar{box-shadow:var(--shadow-modal)}}@media(max-width:640px){.admin-topbar{flex-wrap:wrap;gap:10px;padding:12px 14px}.topbar-title{flex:1 1 100%}.topbar-actions:empty{display:none}.topbar-actions{flex-wrap:wrap;max-width:100%}.menu-toggle{flex-shrink:0}.partner-tabs{flex-wrap:wrap}}.runtime-panel{display:grid;gap:12px;font-size:13px}.runtime-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.runtime-heading h3{font-size:16px;margin-bottom:5px}.runtime-panel p{color:var(--ink-muted);line-height:1.6}.runtime-context{color:var(--ink-secondary)}.runtime-panel>button{justify-self:start}.runtime-details{border:1px solid var(--line);border-radius:8px;overflow:hidden}.runtime-details summary{padding:12px;cursor:pointer;font-weight:600}.runtime-jobs{border-top:1px solid var(--line);padding:0 12px}.runtime-jobs article{padding:16px 0}.runtime-jobs article+article{border-top:1px solid var(--line)}.runtime-jobs dl{display:flex;flex-wrap:wrap;gap:16px 32px;margin:14px 0 0}.runtime-jobs dt{color:var(--ink-muted);font-size:11px}.runtime-jobs dd{margin:4px 0 0}.runtime-footnote{font-size:12px}.agent-row-title{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.agent-reading-block{display:grid;gap:8px}.agent-reading-block h4{font-size:12px;color:var(--ink-muted);font-weight:600}.agent-reading-notice{padding:12px 14px;background:var(--surface-sunken);border-radius:8px;line-height:1.6}.agent-original{border:1px solid var(--line);border-radius:8px;overflow:hidden}.agent-original summary{cursor:pointer;padding:12px 14px;font-size:13px;font-weight:600}.agent-original>div,.agent-original>section{padding:16px;border-top:1px solid var(--line);overflow-wrap:anywhere}.agent-original>div{display:grid;gap:12px}.agent-measurements{margin:8px 0 0}.agent-measurements>div{display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid var(--line)}.agent-measurements dt{min-width:0}.agent-measurements small{display:block;color:var(--ink-muted);font-size:10px;overflow-wrap:anywhere;margin-top:3px}.agent-measurements dd{margin:0;font-variant-numeric:tabular-nums}.platform-page{gap:20px}.pf-intro h3{margin:0 0 6px;font-size:21px;font-weight:650;letter-spacing:-.025em}.pf-intro p,.pf-notice{margin:0;color:var(--ink-secondary);font-size:13px;line-height:1.6}.pf-tabs{align-self:flex-start;flex-wrap:wrap}.pf-notice{padding:12px 16px;border:1px solid var(--line);border-radius:8px;background:var(--surface-sunken)}.pf-settings .pf-key{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;padding:22px 24px;border:0;border-radius:0;background:transparent}.pf-settings .pf-key+.pf-key{border-top:1px solid var(--line)}.pf-settings .pf-key-head{align-items:center;gap:24px}.pf-settings .pf-key-value{flex-shrink:0;min-width:90px;text-align:right}.pf-settings .pf-key-value strong{font-size:23px;letter-spacing:-.03em}.pf-settings .pf-key>button{align-self:center}.pf-editor{grid-column:1 / -1;overflow:hidden;border-radius:8px;background:var(--surface-sunken)}.pf-editor:not([hidden]){padding:16px}.pf-editor .pf-key-form{margin:0;align-items:end}.pf-editor input{background:#fff}.pf-coach-item{padding:18px 24px;border-top:1px solid var(--line)}.pf-coach-summary{display:flex;align-items:center;gap:20px}.pf-coach-identity{display:grid;gap:5px;flex:1;min-width:0}.pf-coach-identity strong{font-size:14px;overflow-wrap:anywhere}.pf-coach-identity span,.pf-coach-rate span{font-size:12px;color:var(--ink-muted);overflow-wrap:anywhere}.pf-coach-rate{display:grid;gap:4px;text-align:right}.pf-coach-rate strong{font-size:17px;font-variant-numeric:tabular-nums}.pf-coach-item .pf-editor:not([hidden]){margin-top:16px}.pf-list-footer{display:flex;align-items:center;flex-wrap:wrap;gap:14px;padding:16px 24px;border-top:1px solid var(--line);color:var(--ink-muted);font-size:12px}.pf-list-footer p{width:100%;margin:0}@media(max-width:640px){.pf-settings .pf-key{padding:18px 16px;gap:12px}.pf-settings .pf-key-head{align-items:flex-start;flex-direction:column;gap:12px}.pf-settings .pf-key-value{text-align:left;align-items:flex-start}.pf-settings .pf-key>button{align-self:start}.pf-coach-item{padding:16px}.pf-coach-summary{gap:12px;flex-wrap:wrap}.pf-editor .pf-key-form{flex-wrap:wrap}.pf-editor .pf-key-form label{flex:1 1 130px;min-width:0}.pf-editor .pf-key-form input{width:100%}}.audit-row{width:100%;display:flex;gap:14px;align-items:center;border:0;border-top:1px solid var(--line);padding:20px 24px;text-align:left;background:transparent;color:var(--ink);cursor:pointer}.audit-row:hover{background:var(--surface-hover)}.audit-row:focus-visible{outline:2px solid var(--accent);outline-offset:-3px}.audit-row-main{display:grid;flex:1;min-width:0;gap:6px}.audit-row-main strong{font-size:13px;font-weight:550;overflow-wrap:anywhere}.audit-row-main>span,.audit-row time{font-size:12px;color:var(--ink-muted)}.audit-row time{flex-shrink:0}.audit-facts{display:grid;grid-template-columns:100px minmax(0,1fr);gap:16px;font-size:13px;margin:24px 0}.audit-facts dt{color:var(--ink-muted)}.audit-facts dd{margin:0;overflow-wrap:anywhere}.audit-json{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}@media(max-width:640px){.audit-row{padding:16px;flex-wrap:wrap}.audit-row-main{flex-basis:calc(100% - 70px)}.audit-row time{margin-left:46px}}
